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Become a Certified Medical Administrative Assistant (CMAA)

Medical administrative assistants are essential team members at hospitals, doctor’s offices, outpatient facilities, and clinics. They are responsible for the following duties:

  • Accomplishing office tasks
  • Using office software and equipment
  • Managing operation reports
  • Answering calls and scheduling appointments
  • Updating patient electronic medical records
  • Greeting and intaking patients
  • Verifying patient or donor identity

As advancements in medical technology rise, more employers are requiring national certification in the administrative field each year.

$150

Certified Medical Administrative Assistant (CMAA) Certification

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Program Includes:

  • Study Materials
  • Unlimited Practice Exams
  • 3 Final Exam Attempts

What we offer

Earning your CMAA through National Performance Specialists means you’ll become nationally certified, which ensures employers you’re continually updating your industry knowledge in the medical administrative assistant field. Without this, a potential employer can’t verify your medical administrative assistant skills, decreasing your chances of being hired.

About our Certified Medical Administrative Assistant process

Become a Certified Medical Administrative Assistant in 4 easy steps:

Certified Medical Administrative Assistant1
1 ​Register with National Performance Specialists

Our online CMAA certification process is simple and affordable, allowing you to take it at your own pace. All of our certification materials are completely app-ready so they can be accessed from any smartphone, tablet, or desktop computer. Our competency-based medical administrative assistant study guide is available online with the ability to easily search keywords and phrases for your convenience.

The first step you need to take in your online CMAA certification is to register, which you can do here.

Medical Administrative Assistant Working1
2 Using our e-learning platform

Once enrolled, we will assign you an academic advisor. We will send you your advisor’s direct contact information via email, along with your CMAA certification materials. Your advisor will monitor your progress, provide your exam results, revise your resume and assist you with job placement.

With our one-of-a-kind e-learning platform featuring intelligent automation, you will easily navigate your way through our program. Though our advisors are here if you need them, we offer such an incredibly easy user experience, you’ll most likely not even need them until it’s time for the job placement process.

Certified Medical Administrative Assistant Exam1
3 Taking the exam

When you take the CMAA exam, we provide you with your results via email instantly upon completion. Your exam results are cross-referenced with our study guide to provide you with the exact areas you need to focus on to improve your overall score. There is no time limit to complete the CMAA certification process. You may study and take our free practice tests until you’re ready to take the CMAA exam.

If you fail the CMAA exam, you may retake it an additional two times absolutely free.

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4 Receiving your certification

We will provide you with a digital copy of your CMAA certification in your account instantly once you’ve successfully completed and passed the exam. The digital copy of your certification is available to be printed and verified immediately.

All certified members will be verified by employers in the National Registry immediately upon passing the CMAA certification exam, making it easier than ever to provide proof of certification to an employer.

NPS Certification Overview

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Why Us

When you register for online testing you are able to complete the certification process online, at your own pace.

Immediate proof of certification

When you pass the certification exam, your national certification is instantly submitted to the national registry. A digital copy of your certification is provided by email and will be forever stored in your NPS account. You can easily print your certification for you and your employers records. Your certification can easily be verified in the NPS Verification Portal.

Proud members of the Institute for Credentialing Excellence

NPS remains a proud member of the Institute for Credentialing Excellence (I.C.E.). You may view our membership using our Credly Badge that is issued by I.C.E.

We care about Our Members

NPS is the only medical administrative assistant certification agency that gives you all the tools you need to succeed for one low price. We understand everyone’s circumstances are different and we strive to meet everyone’s needs, no matter their financial background.

Setting high standards in the medical administrative assistant community

We expect NPS-​certified members to present themselves professionally. National Performance Specialists is a subdivision of ​t​he National Association for Psychometric Competency Testing (NAPCT). We reserve the right to revoke certifications at any time if an NPS​-​certified member does not conduct themselves as a moral and professional member of the allied health community.

Benefits

Register For Your CMAA Certification

Program Includes:
Study Materials  Unlimited Practice Exams  3 Final Exam Attempts
Program Includes:
  • Study Materials
  • Unlimited Practice Exams
  • 3 Final Exam Attempts


Not completed training or worked in the field
Completed training or worked in the field
Other eligibility questions


Active - Expiring soon
Expired less than 30 days ago
Expired more than 30 days ago


Less than 5 years
More than 5 years

Renewing Your Certification

Certified Medical Administrative Assistants are required to renew their CMAA Certification every two years. An administrative assistant should start the process at least 30 days prior to the day their certification expires. This will allow sufficient time to complete their continuing education hours and submit their renewal assessment. You will not need to go back to a school or training program, nor attend a class to renew your certification.

The renewal process can be completed entirely online in the NPS learning management system. The cost to renew your credential for the following two-year period is $150.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the field.

Click to learn more about Renewing Your CMAA Certification.

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Certified Medical Administrative Instructor

A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly-skilled administrative assistant with more than 5 years of experience in the field. Instructors can teach for a training program or an employer. They’re responsible for ensuring that students in their class are retaining the information provided by their curriculum. Every class should provide students with details about the instructor’s background and credentials.

If an administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant (CMAA) they can complete the entire process online. If you would prefer to speak with someone regarding the process, contact us today.

Click to learn more about becoming a Certified Medical Administrative Instructor (CMAAI).

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