Earning your CMAA through National Performance Specialists means you’ll become nationally certified, which ensures employers you’re continually updating your industry knowledge in the medical administrative assistant field. Without this, a potential employer can’t verify your medical administrative assistant skills, decreasing your chances of being hired.
All NPS initial & renewal certification exams are live remote proctored by our partner PSI. To learn more about live remote proctoring click here.
About our Certified Medical Administrative Assistant process
Become a Certified Medical Administrative Assistant in 4 easy steps:
1Register with National Performance Specialists
Our online CMAA certification process is simple and affordable, allowing you to take it at your own pace. All of our certification materials are completely app-ready so they can be accessed from any smartphone, tablet, or desktop computer. Our competency-based medical administrative assistant study guide is available online with the ability to easily search keywords and phrases for your convenience.
The first step you need to take in your online CMAA certification is to register, which you can do here.
2Using our e-learning platform
Once enrolled, we will assign you an academic advisor. We will send you your advisor’s direct contact information via email, along with your CMAA certification materials. Your advisor will monitor your progress, provide your exam results, revise your resume and assist you with job placement.
With our one-of-a-kind e-learning platform featuring intelligent automation, you will easily navigate your way through our program. Though our advisors are here if you need them, we offer such an incredibly easy user experience, you’ll most likely not even need them until it’s time for the job placement process.
3Taking the exam
When you take the CMAA exam, we provide you with your results via email instantly upon completion. Your exam results are cross-referenced with our study guide to provide you with the exact areas you need to focus on to improve your overall score. You will have access to complete the CMAA certification process for a period of one year after your registration. This will allow you plenty of time to study and take our free practice tests until you’re ready to take the CMAA exam.
4Receiving your certification
We will provide you with a digital copy of your CMAA certification in your account instantly once you’ve successfully completed and passed the exam. The digital copy of your certification is available to be printed and verified immediately.
All certified members will be verified by employers in the National Registry immediately upon passing the CMAA certification exam, making it easier than ever to provide proof of certification to an employer.
NPS Certification Overview
How much does the CMAA certification cost?
The cost for your initial two-year CMAA certification period is $200.00. Your competency-based study guide, unlimited access to practice exams and one chance to take the exam are included with the cost of your initial certification, as well as your medically-driven resume revision and job placement assistance. On average, these services would cost you almost $250. But with NPS, we’re offering all of them for free.
*The free NPS exam preparation materials are not required to be used to sit for any certification exam, and their use does not guarantee a passing score on a national exam.
When you register for online testing you are able to complete the certification process online, at your own pace.
Immediate proof of certification
When you pass the certification exam, your national certification is instantly submitted to the national registry. A digital copy of your certification is provided by email and will be forever stored in your NPS account. You can easily print your certification for you and your employers records. Your certification can easily be verified in the NPS Verification Portal.
Proud members of the Institute for Credentialing Excellence
NPS remains a proud member of the Institute for Credentialing Excellence (I.C.E.). You may view our membership using our Credly Badge that is issued by I.C.E.
We care about Our Members
NPS is the only medical administrative assistant certification agency that gives you all the tools you need to succeed for one low price. We understand everyone’s circumstances are different and we strive to meet everyone’s needs, no matter their financial background.
Setting high standards in the medical administrative assistant community
We expect NPS-certified members to present themselves professionally. National Performance Specialists is a subdivision of the National Association for Psychometric Competency Testing (NAPCT). We reserve the right to revoke certifications at any time if an NPS-certified member does not conduct themselves as a moral and professional member of the allied health community.
National exam study materials
Included In Cost
Job placement assistance
The largest network of recruiters & staffing agencies
National practice exams
Unlimited exams included in cost
Professional medically-driven resume
Professional resume builder is available to all certified members
Digital national certification
Provided immediately on our site.
Immediate proof of certification
Once you have passed the certification exam, your certification is able to be printed and verified.
Renewing Your Certification
Certified Medical Administrative Assistants are required to renew their CMAA Certification every two years. An administrative assistant should start the process at least 30 days prior to the day their certification expires. This will allow sufficient time to complete their continuing education hours and submit their renewal assessment. You will not need to go back to a school or training program, nor attend a class to renew your certification.
The renewal process can be completed entirely online in the NPS learning management system. The cost to renew your credential for the following two-year period is $250.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the field.
A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly-skilled administrative assistant with more than 5 years of experience in the field. Instructors can teach for a training program or an employer. They’re responsible for ensuring that students in their class are retaining the information provided by their curriculum. Every class should provide students with details about the instructor’s background and credentials.
If an administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant (CMAA) they can complete the entire process online. If you would prefer to speak with someone regarding the process, contact us today.
National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.