Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to enroll in a training program. West Layton, Utah is house to many state credited medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program comprises forty to eighty in-class hours only. In West Layton, the typical class size ranges from 10–30 students.
One of the most essential factors to consider when researching a program is its accreditation and adherence to quality benchmarks. Accreditation is an official endorsement granted to schools or programs that meet established national standards of education, hands-on training, and educational rigor. In medical assisting, attending an recognized training program ensures that you receive proper education that is aligned with healthcare quality expectations.
After graduating from a medical assisting training program, you will receive a certificate of completion, which is often misunderstood. This document does not make you nationally certified. It simply confirms that you’ve completed training and allows you to take the national certification exam — especially important for those with no prior experience.
To get certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps set national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be updated every two years, and completing continuing education is a core requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain up to date with the latest professional practices, advancements, and regulations. Most certifying agencies provide clear guidelines on the amount and type of continuing education hours required, making it simple for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon your successful completion of a medical administrative assistant training class, you will earn a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a completely common misunderstanding. A Certificate of Completion is used as proof of your successful completion of a medical administrative assistant training program and is required to attempt the national certification exam for individuals with no experience in the field.
To become certified, a medical administrative assistant must have their competency put to the test by a third-party authorizing agency, like NPS. Once certified, a medical administrative assistant must update their certification every two years by completing Continuing Education. Continuing education can be completed in several ways, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often focus on the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional organizations and certification agencies provide regularly updated continuing education resources to help medical administrative assistants expand and refine their skills.
There are a variety of certification agencies that medical administrative assistants can choose to become certified with, but selecting the right one can positively influence your career.
Obtaining medical assisting certification not only proves your competency and commitment to high standards, but also supports ongoing professional development. By regularly participating in continuing education and professional growth opportunities, medical administrative assistants can enhance their knowledge, expand their professional network, and set themselves up for advancement within the healthcare field.
Many healthcare employers require certified candidates, making certification an essential step toward becoming a competitive applicant in the field.
The cost to become NPS Certified is $200.00 and includes an all-inclusive study guide, repeated practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed entirely online through the NPS learning management system, and is mobile friendly, allowing you to prepare on your schedule and from the comfort of home. Be sure to check whether your certifying agency provides free resources or if there are separate charges for premium materials.
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Once you have registered to sit for the certification exam, take advantage of a broad selection of exam preparation materials to boost your readiness. Many certifying agencies offer resources such as comprehensive study guides, digital flashcards, practice questions, and interactive review platforms. When selecting prep tools, look for materials that closely align with the exam’s content outline and focus on both academic material and practical skills.
Consider following a study schedule that incorporates regular studying, targeted practice in challenging topics, and regular use of complete practice exams to simulate the real test environment. This approach will help boost your confidence and ensure you’re thoroughly prepared for exam day.
In addition, sample tests are highly beneficial for mirroring the real test environment and identifying areas where you need further review. Some agencies, like NPS, offer repeated practice exams, while others require payment for practice attempts.
After you have passed the final exam, your credentials are immediately inputted in the national registry and a digital copy of your certification is made available in your account. Your digital copy, paired with your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in West Layton, Utah. The field of medical assisting is a great gateway into the medical workforce, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in great demand across the healthcare industry due to expanded healthcare services, an aging population, and increased diagnostic testing. This rising demand contributes to a positive employment outlook, making medical assisting a reliable and attractive career choice.
Medical Administrative Assistants typically are scheduled for a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can fluctuate depending on geography and experience. With increasing prospects and a relatively short training period, medical assisting is a great way to begin a fulfilling healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will need to renew their CMAA Certification every two years. A medical administrative assistant should start the process at least 30 days prior to the day their credentials expires. This will allow the medical administrative assistant ample time to review their continuing education hours and submit their renewal assessment. You will not need to go back to a medical administrative assisting course or attend a class to renew your certification.
The renewal process can be completed from start to finish online in the NPS learning management system. The cost to renew your certification for the next two year time period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification lapses, many certifying agencies offer ways to restore your certification. The process typically involves completing any outstanding continuing education requirements, sending in a renewal application, and processing a reinstatement fee. It’s important to confirm with your certifying body for specific procedures and timeframes to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly capable medical administrative assistant with greater than 5 years of experience in the field. Medical Administrative Assistant Instructors can work for or own their own school. They’re needed for ensuring that students in their class are retaining the guidance provided by their curriculum. Every class in West Layton, Utah should tell their students details about the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can finalize the entire process online. If you would prefer to talk with someone about the process, contact us today.
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National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.