Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to attend a training class. Waterloo, Iowa is home to many state qualified medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program comprises 40–80 in-class hours only. In Waterloo, the typical class size ranges from about 10 to 30 students.
One of the most important factors to consider when comparing a program is its recognized standing and adherence to professional standards. Program accreditation is formal recognition granted to schools or programs that meet established national standards of education, hands-on training, and educational rigor. In medical assisting, attending an accredited training program ensures that you receive proper education that is aligned with healthcare quality expectations.
After completing a medical assisting training program, you will receive a certificate of completion, which is often misinterpreted. This document does not make you “certified”. It simply proves that you’ve finished training and allows you to take the national certification exam — especially important for those with zero experience.
To officially become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps establish national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be renewed every two years, and completing continuing education is a core requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain in compliance with the latest professional practices, advancements, and compliance measures. Most certifying agencies provide clear guidelines on the amount and type of continuing education hours required, making it straightforward for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon your successful completion of a medical administrative assistant training course, you will earn a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a very common misunderstanding. A Certificate of Completion is used as proof of successful completion of a medical administrative assistant training course and is required to take the national certification exam for individuals who’ve acquired no experience in the field.
To become certified, a medical administrative assistant must have their skills put to the test by a third-party credentialing agency, like NPS. Once certified, a medical administrative assistant must renew their certification every two years by completing Continuing Education. Continuing education can be completed in several ways, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often cover the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional credentialing bodies and certification agencies provide regularly updated continuing education resources to help medical administrative assistants maintain and advance their skills.
There are many certification agencies that medical administrative assistants can choose to become certified with, but selecting the most recognized one can make a big difference in your career.
Pursuing medical assisting certification not only shows your competency and commitment to quality care, but also creates opportunities for ongoing professional development. By regularly participating in continuing education and professional growth opportunities, medical administrative assistants can strengthen their capabilities, grow their professional network, and set themselves up for advancement within the healthcare field.
Many healthcare employers look for certified candidates, making certification an important step toward becoming a competitive applicant in the field.
The cost to become NPS Certified is $200.00 and includes an all-inclusive study guide, unlimited practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed 100% online through the NPS learning management system, and is mobile friendly, allowing you to prepare with flexibility and from the comfort of home. Be sure to check whether your certifying agency provides complimentary materials or if there are additional costs for advanced resources.
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Once you have registered to take the credentialing exam, make use of a broad selection of prep tools to maximize your readiness. Many certification agencies offer resources such as detailed study guides, digital flashcards, practice questions, and interactive review platforms. When choosing prep tools, look for materials that closely align with the exam’s content outline and focus on both core concepts and practical skills.
Consider developing a study schedule that incorporates regular studying, targeted practice in challenging topics, and regular use of full-length practice exams to simulate the real test environment. This approach will help build your confidence and ensure you’re fully prepared for exam day.
In addition, mock exams are extremely useful for replicating the real test environment and identifying areas where you need further review. Some agencies, like NPS, offer repeated practice exams, while others up sell practice attempts.
After you have passed the final exam, your credentials are inputted in the national registry and a digital copy of your credentials is available in your account. Your digital copy, paired with your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Waterloo, Iowa. The field of medical assisting is a solid gateway into the medical industry, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in high demand across the healthcare industry due to the growth of healthcare services, an aging population, and increased diagnostic testing. This rising demand helps ensure a strong job outlook, making medical assisting a stable and attractive career choice.
Medical Administrative Assistants typically perform a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can vary depending on geography and experience. With growing opportunities and a fast-track training period, medical assisting is a efficient way to begin a rewarding healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will be required to renew their CMAA Certification after two years. A medical administrative assistant should begin the process at least 30 days prior to the day their credentials expires. This will allow the medical administrative assistant sufficient time to complete their continuing education hours and take their renewal assessment. You will not have to go register to a training program or attend a class to renew your certification.
The renewal process can be completed entirely online in the NPS learning management system. The cost to renew your certification for the new two year period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification lapses, many certifying agencies offer ways to restore your certification. The process typically involves completing any outstanding continuing education requirements, submitting a renewal application, and processing a reinstatement fee. It’s important to confirm with your certifying body for specific guidelines and deadlines to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly bright medical administrative assistant with more than 5 years of experience in the field. Medical Administrative Assistant Instructors can teach for or own their own school. They’re needed for ensuring that students in their class are retaining the guidance provided by their curriculum. Every class in Waterloo, Iowa should tell their students with the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can finalize the entire process online. If you would like to speak with someone regarding the process, contact us today.
Click to learn more about becoming a Certified Medical Administrative Instructor (CMAAI).
National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.
