Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to enroll in a training class. Surprise, Arizona is house to many state credited medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program includes approximately 40–80 in-class hours delivered entirely in the classroom. In Surprise, the typical class size ranges from 10–30 students.
One of the most important factors to consider when researching a program is its recognized standing and adherence to quality benchmarks. Accreditation is a quality assurance granted to schools or programs that meet established national standards of curriculum, hands-on training, and educational rigor. In medical assisting, attending an recognized training program ensures that you receive proper education that is aligned with healthcare quality expectations.
After completing a medical assisting training program, you will receive a certificate of completion, which is often confused. This document does not make you “certified”. It simply confirms that you’ve completed training and allows you to take the national certification exam — especially important for those with limited experience.
To become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps establish national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be maintained every two years, and completing continuing education is a key requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain in compliance with the latest professional practices, advancements, and compliance measures. Most certifying agencies provide well-defined guidelines on the number and type of continuing education hours required, making it easy for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon gainful completion of a medical administrative assistant training class, you will receive a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a enormously common misunderstanding. A Certificate of Completion is used as proof of your successful completion of a medical administrative assistant training program and is required to register for the national certification test for individuals who have no experience in the field.
To officially get certified, a medical administrative assistant must have their knowledge put to the test by a third-party certification agency, like NPS. Once certified, a medical administrative assistant must update their certification every two years by completing Continuing Education. Continuing education can come in multiple formats, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often include the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional organizations and certification agencies provide regularly updated continuing education resources to help medical administrative assistants expand and advance their skills.
There are many certification agencies that medical administrative assistants can choose to become certified with, but selecting the best one can make a big difference in your career.
Pursuing medical assisting certification not only proves your competency and commitment to quality care, but also opens doors to ongoing professional development. By regularly engaging in continuing education and professional growth opportunities, medical administrative assistants can enhance their expertise, expand their professional network, and position themselves for advancement within the healthcare field.
Many healthcare employers require certified candidates, making certification an essential step toward becoming a standout applicant in the field.
The cost to become NPS Certified is $200.00 and includes an all-inclusive study guide, unlimited practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed fully online through the NPS learning management system, and is mobile friendly, allowing you to prepare on your schedule and from the ease of home. Be sure to explore whether your certifying agency provides free resources or if there are extra fees for advanced resources.
Click to learn more about becoming a Certified Medical Administrative Assistant (CMAA).
Once you have registered for the certification exam, utilize a variety of exam preparation materials to enhance your readiness. Many credentialing agencies offer resources such as detailed study guides, digital flashcards, practice questions, and interactive review platforms. When evaluating prep tools, look for materials that closely align with the exam’s content outline and focus on both core concepts and practical skills.
Consider following a study schedule that incorporates daily review, targeted practice in weaker areas, and regular use of full-length practice exams to simulate the real test environment. This approach will help build your confidence and ensure you’re fully prepared for exam day.
In addition, practice exams are invaluable for mirroring the real test environment and pinpointing areas where you need further review. Some agencies, like NPS, offer endless practice exams, while others up sell practice attempts.
After you have passed the certification exam, your credentials are immediately inputted in the national registry and a digital copy of your credentials is provided in your account. Your digital copy, and your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Surprise, Arizona. Training in medical assisting is a great entry point into the medical field, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in great demand across the healthcare industry due to expanded healthcare services, an aging population, and increased diagnostic testing. This rising demand helps ensure a strong job outlook, making medical assisting a secure and attractive career choice.
Medical Administrative Assistants typically perform a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can differ depending on location and experience. With expanding job openings and a brief training period, medical assisting is a efficient way to begin a fulfilling healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will be required to renew their CMAA Certification after two years. A medical administrative assistant should start the process at least 30 days prior to the week their certification expires. This will permit the medical administrative assistant acceptable time to review their continuing education hours and take their renewal assessment. You will not need to go register to a medical administrative assisting course or attend a class to renew your certification.
The renewal process can be completed entirely online in the NPS learning management system. The cost to renew your certification for the next two year period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification expires, many certifying agencies offer reinstatement options. The process typically involves finishing any outstanding continuing education requirements, filing a renewal application, and processing a reinstatement fee. It’s important to consult your certifying body for specific guidelines and cutoff dates to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly adept medical administrative assistant with over 5 years of experience in the field. Medical Administrative Assistant Instructors can instruct for or own their own school. They’re needed for ensuring that students in their class are retaining the instruction provided by their curriculum. Every class in Surprise, Arizona should tell their students details about the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can finalize the entire process online. If you would like to request to speak with someone regarding the process, contact us today.
Click to learn more about becoming a Certified Medical Administrative Instructor (CMAAI).
National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.
