Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to complete a training program. Somerville, Massachusetts is home to many state approved medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program comprises forty to eighty in-class hours only. In Somerville, the typical class size ranges from 10–30 students.
One of the most essential factors to consider when comparing a program is its approval status and adherence to quality benchmarks. Program accreditation is a quality assurance granted to schools or programs that meet established national standards of education, hands-on training, and educational rigor. In medical assisting, attending an approved training program ensures that you receive proper education that is aligned with healthcare industry standards.
After graduating from a medical assisting training program, you will receive a certificate of completion, which is often misunderstood. This document does not make you nationally certified. It simply proves that you’ve completed training and allows you to take the national certification exam — especially important for those with limited experience.
To officially become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps establish national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be updated every two years, and completing continuing education is a key requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain in compliance with the latest professional practices, advancements, and regulations. Most certifying agencies provide well-defined guidelines on the total and type of continuing education hours required, making it straightforward for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon successful completion of a medical administrative assistant training program, you will earn a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a totally common misunderstanding. A Certificate of Completion is used as proof of your completion of a medical administrative assistant training class and is required to take the national certification test for individuals possessing no experience in the field.
To become certified, a medical administrative assistant must have their knowledge put to the test by a third-party authorizing agency, like NPS. Once certified, a medical administrative assistant must renew their certification once every two years by completing Continuing Education. Continuing education can come in multiple formats, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often cover the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional credentialing bodies and certification agencies provide regularly updated continuing education resources to help medical administrative assistants expand and develop their skills.
There are a variety of certification agencies that medical administrative assistants can choose to become certified with, but selecting the best one can positively influence your career.
Pursuing medical assisting certification not only shows your expertise and commitment to quality care, but also opens doors to ongoing professional development. By regularly participating in continuing education and professional growth opportunities, medical administrative assistants can strengthen their capabilities, build their professional network, and position themselves for advancement within the healthcare field.
Many healthcare employers require certified candidates, making certification an important step toward becoming a standout applicant in the field.
The cost to become NPS Certified is $200.00 and includes a full study guide, endless practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed 100% online through the NPS learning management system, and is mobile friendly, allowing you to prepare on your schedule and from the ease of home. Be sure to verify whether your certifying agency provides free resources or if there are separate charges for premium materials.
Click to learn more about becoming a Certified Medical Administrative Assistant (CMAA).
Once you have registered for the certification exam, take advantage of a variety of study resources to boost your readiness. Many certification agencies offer resources such as comprehensive study guides, digital flashcards, practice questions, and interactive review platforms. When evaluating prep tools, look for materials that closely align with the exam’s content outline and focus on both core concepts and practical skills.
Consider following a study schedule that incorporates daily review, targeted practice in challenging topics, and regular use of complete practice exams to simulate the real test environment. This approach will help build your confidence and ensure you’re fully prepared for exam day.
In addition, mock exams are extremely useful for replicating the real test environment and identifying areas where you need further review. Some agencies, like NPS, offer unlimited practice exams, while others up sell practice attempts.
After you have passed the certification exam, your credentials are rapidly inputted in the national registry and a digital copy of your credentials is available in your account. Your digital copy, and your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Somerville, Massachusetts. Medical assisting is a solid starting point into the medical workforce, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in high demand across the healthcare industry due to the growth of healthcare services, a growing elderly population, and more frequent diagnostic tests. This rising demand supports a steady job market, making medical assisting a reliable and attractive career choice.
Medical Administrative Assistants typically work a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can vary depending on location and experience. With growing opportunities and a fast-track training period, medical assisting is a great way to begin a meaningful healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will be required to renew their CMAA Certification every two years. A medical administrative assistant should start the process at least 30 days prior to the day their certification expires. This will permit the medical administrative assistant ample time to review their continuing education hours and take their renewal assessment. You will not need to go register to a training program or attend a class to renew your certification.
The renewal process can be completed from start to finish online in the NPS learning management system. The cost to renew your certification for the next two year time period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification becomes inactive, many certifying agencies offer a path to reinstatement. The process typically involves fulfilling any outstanding continuing education requirements, submitting a renewal application, and processing a reinstatement fee. It’s important to check with your certifying body for specific steps and timeframes to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly bright medical administrative assistant with greater than 5 years of experience in the field. Medical Administrative Assistant Instructors can work for or own their own school. They’re responsible for ensuring that students in their class are retaining the guidance provided by their curriculum. Every class in Somerville, Massachusetts should tell their students details about the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can complete the entire process online. If you would like to talk with someone regarding the process, contact us today.
Click to learn more about becoming a Certified Medical Administrative Instructor (CMAAI).
National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.
