Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to choose a training class. Revere, Massachusetts is home to many state approved medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program consists of forty to eighty in-class hours without any external clinical requirements. In Revere, the typical class size ranges from about 10 to 30 students.
One of the most essential factors to consider when comparing a program is its approval status and adherence to professional standards. Program accreditation is formal recognition granted to schools or programs that meet established national standards of education, hands-on training, and educational rigor. In medical assisting, attending an recognized training program ensures that you receive comprehensive education that is aligned with healthcare industry standards.
After completing a medical assisting training program, you will receive a certificate of completion, which is often confused. This document does not make you a certified medical administrative assistant. It simply verifies that you’ve completed training and allows you to take the national certification exam — especially important for those with zero experience.
To become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps set national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be updated every two years, and completing continuing education is a core requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain in compliance with the latest industry standards, advancements, and compliance measures. Most certifying agencies provide well-defined guidelines on the number and type of continuing education hours required, making it easy for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon successful completion of a medical administrative assistant training program, you will receive a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a extremely common misunderstanding. A Certificate of Completion is used as proof of your completion of a medical administrative assistant training course and is required to sit for the national certification test for individuals who’ve acquired no experience in the field.
To officially get certified, a medical administrative assistant must have their knowledge put to the test by a third-party certification agency, like NPS. Once certified, a medical administrative assistant must renew their certification every two years by completing Continuing Education. Continuing education can be completed in several ways, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often cover the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional associations and certification agencies provide regularly updated continuing education resources to help medical administrative assistants expand and advance their skills.
There are a variety of certification agencies that medical administrative assistants can choose to become certified with, but selecting the right one can significantly impact your career.
Earning medical assisting certification not only proves your skills and commitment to quality care, but also opens doors to ongoing professional development. By regularly participating in continuing education and professional growth opportunities, medical administrative assistants can enhance their knowledge, expand their professional network, and prepare themselves for advancement within the healthcare field.
Many healthcare employers prefer certified candidates, making certification an valuable step toward becoming a standout applicant in the field.
The cost to become NPS Certified is $200.00 and includes a full study guide, endless practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed 100% online through the NPS learning management system, and is mobile friendly, allowing you to prepare on your schedule and from the ease of home. Be sure to check whether your certifying agency provides complimentary materials or if there are separate charges for advanced resources.
Click to learn more about becoming a Certified Medical Administrative Assistant (CMAA).
Once you have registered for the competency exam, make use of a wide range of study resources to boost your readiness. Many certification agencies offer resources such as comprehensive study guides, digital flashcards, practice questions, and interactive review platforms. When selecting prep tools, look for materials that closely align with the exam’s content outline and focus on both core concepts and practical skills.
Consider developing a study schedule that incorporates daily review, targeted practice in trouble spots, and regular use of complete practice exams to replicate the real test environment. This approach will help boost your confidence and ensure you’re fully prepared for exam day.
In addition, practice exams are invaluable for mirroring the real test environment and pinpointing areas where you need further review. Some agencies, like NPS, offer repeated practice exams, while others charge extra for practice attempts.
After you have passed the final exam, your credentials are immediately inputted in the national registry and a digital copy of your credentials is provided in your account. Your digital copy, side by side your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Revere, Massachusetts. Training in medical assisting is a great starting point into the medical field, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in high demand across the healthcare industry due to increased access to healthcare, a growing elderly population, and increased diagnostic testing. This rising demand supports a positive employment outlook, making medical assisting a reliable and appealing career choice.
Medical Administrative Assistants typically are scheduled for a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can differ depending on region and experience. With increasing prospects and a fast-track training period, medical assisting is a efficient way to begin a fulfilling healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will be required to renew their CMAA Certification after two years. A medical administrative assistant should start the process at least 30 days prior to the day their certification expires. This will permit the medical administrative assistant enough time to review their continuing education hours and submit their renewal assessment. You will not need to go register to a training program or attend a class to renew your certification.
The renewal process can be completed from start to finish online in the NPS learning management system. The cost to renew your credentials for the new two year period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification becomes inactive, many certifying agencies offer reinstatement options. The process typically involves fulfilling any outstanding continuing education requirements, submitting a renewal application, and covering a reinstatement fee. It’s important to confirm with your certifying body for specific guidelines and cutoff dates to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly adept medical administrative assistant with greater than 5 years of experience in the field. Medical Administrative Assistant Instructors can work for or own their own school. They’re responsible for ensuring that students in their class are retaining the guidance provided by their curriculum. Every class in Revere, Massachusetts should tell their students details about the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can undergo the entire process online. If you would prefer to talk with someone regarding the process, contact us today.
Click to learn more about becoming a Certified Medical Administrative Instructor (CMAAI).
National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.
