Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to choose a training school. Pflugerville, Texas is house to many state credited medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program is composed of approximately 40–80 in-class hours delivered entirely in the classroom. In Pflugerville, the typical class size ranges from 10–30 students.
One of the most crucial factors to consider when researching a program is its recognized standing and adherence to industry guidelines. Program accreditation is an official endorsement granted to schools or programs that meet established national standards of instruction, hands-on training, and educational rigor. In medical assisting, attending an accredited training program ensures that you receive proper education that is aligned with healthcare industry standards.
After completing a medical assisting training program, you will receive a certificate of completion, which is often confused. This document does not make you “certified”. It simply proves that you’ve completed training and allows you to take the national certification exam — especially important for those with zero experience.
To officially become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps define national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be renewed every two years, and completing continuing education is a key requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain current with the latest industry standards, procedures, and compliance measures. Most certifying agencies provide straightforward guidelines on the total and type of continuing education hours required, making it simple for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon your successful completion of a medical administrative assistant training program, you will receive a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a extremely common misunderstanding. A Certificate of Completion is used as proof of your completion of a medical administrative assistant training class and is required to take the national certification examination for individuals possessing no experience in the field.
To become certified, a medical administrative assistant must have their competency put to the test by a third-party credentialing agency, like NPS. Once certified, a medical administrative assistant must maintain their certification each two years by completing Continuing Education. Continuing education can come in multiple formats, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often cover the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional credentialing bodies and certification agencies provide regularly updated continuing education resources to help medical administrative assistants expand and refine their skills.
There are a variety of certification agencies that medical administrative assistants can choose to become certified with, but selecting the most recognized one can significantly impact your career.
Pursuing medical assisting certification not only demonstrates your competency and commitment to high standards, but also opens doors to ongoing professional development. By regularly participating in continuing education and professional growth opportunities, medical administrative assistants can sharpen their capabilities, expand their professional network, and prepare themselves for advancement within the healthcare field.
Many healthcare employers prefer certified candidates, making certification an valuable step toward becoming a strong applicant in the field.
The cost to become NPS Certified is $200.00 and includes a comprehensive study guide, unlimited practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed 100% online through the NPS learning management system, and is mobile friendly, allowing you to prepare at your own pace and from the comfort of home. Be sure to verify whether your certifying agency provides free resources or if there are extra fees for advanced resources.
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Once you have registered for the certification exam, utilize a variety of prep tools to boost your readiness. Many certifying agencies offer resources such as detailed study guides, digital flashcards, practice questions, and interactive review platforms. When choosing prep tools, look for materials that match the exam’s content outline and focus on both academic material and practical skills.
Consider following a study schedule that incorporates regular studying, targeted practice in weaker areas, and regular use of simulated practice exams to simulate the real test environment. This approach will help build your confidence and ensure you’re thoroughly prepared for exam day.
In addition, practice exams are invaluable for mirroring the real test environment and identifying areas where you need further review. Some agencies, like NPS, offer unlimited practice exams, while others up sell practice attempts.
After you have passed the certification exam, your credentials are immediately inputted in the national registry and a digital copy of your national certification is downloadable in your account. Your digital copy, along with your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to begin your medical career in Pflugerville, Texas. Medical assisting is an excellent entry point into the medical field, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in high demand across the healthcare industry due to increased access to healthcare, a growing elderly population, and more frequent diagnostic tests. This rising demand supports a steady job market, making medical assisting a reliable and attractive career choice.
Medical Administrative Assistants typically are scheduled for a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can vary depending on location and experience. With growing opportunities and a fast-track training period, medical assisting is a efficient way to begin a meaningful healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will need to renew their CMAA Certification after two years. A medical administrative assistant should begin the process at least 30 days prior to the day their credentials expires. This will permit the medical administrative assistant satisfactory time to attend their continuing education hours and take their renewal assessment. You will not have to go back to a school or attend a class to renew your certification.
The renewal process can be completed entirely online in the NPS learning management system. The cost to renew your certification for the next two year time period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification becomes inactive, many certifying agencies offer ways to restore your certification. The process typically involves finishing any outstanding continuing education requirements, submitting a renewal application, and covering a reinstatement fee. It’s important to check with your certifying body for specific procedures and timeframes to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly bright medical administrative assistant with over 5 years of experience in the field. Medical Administrative Assistant Instructors can teach for or own their own school. They’re needed for ensuring that students in their class are retaining the information provided by their curriculum. Every class in Pflugerville, Texas should tell their students with the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can complete the entire process online. If you would like to request to speak with someone regarding the process, contact us today.
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National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.