Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to choose a training course. North Bergen, New Jersey is home to many state approved medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program consists of approximately 40–80 in-class hours with no separate clinical rotations. In North Bergen, the typical class size ranges from ten to thirty students.
One of the most essential factors to consider when researching a program is its approval status and adherence to professional standards. Program accreditation is an official endorsement granted to schools or programs that meet established national standards of instruction, hands-on training, and educational rigor. In medical assisting, attending an accredited training program ensures that you receive comprehensive education that is aligned with healthcare best practices.
After graduating from a medical assisting training program, you will receive a certificate of completion, which is often confused. This document does not make you “certified”. It simply proves that you’ve completed training and allows you to take the national certification exam — especially important for those with no prior experience.
To become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps set national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be maintained every two years, and completing continuing education is a mandatory requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain in compliance with the latest industry standards, techniques, and guidelines. Most certifying agencies provide well-defined guidelines on the total and type of continuing education hours required, making it straightforward for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon gainful completion of a medical administrative assistant training class, you will get a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a enormously common misunderstanding. A Certificate of Completion is used as proof of your successful completion of a medical administrative assistant training program and is required to take the national certification test for individuals with no experience in the field.
To get certified, a medical administrative assistant must have their knowledge put to the test by a third-party credentialing agency, like NPS. Once certified, a medical administrative assistant must update their certification every two years by completing Continuing Education. Continuing education can come in multiple formats, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often include the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional organizations and certification agencies provide regularly updated continuing education resources to help medical administrative assistants expand and refine their skills.
There are a variety of certification agencies that medical administrative assistants can choose to become certified with, but selecting the best one can positively influence your career.
Pursuing medical assisting certification not only shows your expertise and commitment to professional excellence, but also creates opportunities for ongoing professional development. By regularly completing continuing education and professional growth opportunities, medical administrative assistants can enhance their knowledge, grow their professional network, and prepare themselves for advancement within the healthcare field.
Many healthcare employers prefer certified candidates, making certification an essential step toward becoming a strong applicant in the field.
The cost to become NPS Certified is $200.00 and includes a full study guide, endless practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed 100% online through the NPS learning management system, and is mobile friendly, allowing you to prepare with flexibility and from the ease of home. Be sure to check whether your certifying agency provides free resources or if there are additional costs for upgraded content.
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Once you have registered to sit for the certification exam, take advantage of a wide range of prep tools to enhance your readiness. Many certification agencies offer resources such as thorough study guides, digital flashcards, practice questions, and interactive review platforms. When choosing prep tools, look for materials that reflect the exam’s content outline and focus on both core concepts and practical skills.
Consider developing a study schedule that incorporates daily review, targeted practice in challenging topics, and regular use of complete practice exams to simulate the real test environment. This approach will help increase your confidence and ensure you’re well prepared for exam day.
In addition, mock exams are extremely useful for simulating the real test environment and identifying areas where you need further review. Some agencies, like NPS, offer endless practice exams, while others charge extra for practice attempts.
After you have passed the final exam, your credentials are quickly inputted in the national registry and a digital copy of your national certification is made available in your account. Your digital copy, paired with your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in North Bergen, New Jersey. Medical assisting is a solid gateway into the medical field, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in high demand across the healthcare industry due to increased access to healthcare, a growing elderly population, and more frequent diagnostic tests. This rising demand helps ensure a strong job outlook, making medical assisting a stable and worthwhile career choice.
Medical Administrative Assistants typically perform a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can differ depending on location and experience. With growing opportunities and a relatively short training period, medical assisting is a smart way to begin a rewarding healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will be required to renew their CMAA Certification after two years. A medical administrative assistant should begin the process at least 30 days prior to the week their credentials expires. This will allow the medical administrative assistant sufficient time to complete their continuing education hours and attempt their renewal assessment. You will not need to go back to a training program or attend a class to renew your certification.
The renewal process can be completed entirely online in the NPS learning management system. The cost to renew your certification for the next two year period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification becomes inactive, many certifying agencies offer reinstatement options. The process typically involves completing any outstanding continuing education requirements, submitting a renewal application, and paying a reinstatement fee. It’s important to consult your certifying body for specific procedures and cutoff dates to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly bright medical administrative assistant with greater than 5 years of experience in the field. Medical Administrative Assistant Instructors can teach for or own their own school. They’re responsible for ensuring that students in their class are retaining the guidance provided by their curriculum. Every class in North Bergen, New Jersey should provide students with the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can undergo the entire process online. If you would like to speak with someone regarding the process, contact us today.
Click to learn more about becoming a Certified Medical Administrative Instructor (CMAAI).
National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.