Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to attend a training program. Mount Prospect, Illinois is house to many state attributed medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program includes approximately 40–80 in-class hours with no separate clinical rotations. In Mount Prospect, the typical class size ranges from about 10 to 30 students.
One of the most important factors to consider when evaluating a program is its approval status and adherence to industry guidelines. Program accreditation is an official endorsement granted to schools or programs that meet established national standards of instruction, hands-on training, and educational rigor. In medical assisting, attending an accredited training program ensures that you receive appropriate education that is aligned with healthcare industry standards.
After graduating from a medical assisting training program, you will receive a certificate of completion, which is often misunderstood. This document does not make you “certified”. It simply verifies that you’ve finished training and allows you to take the national certification exam — especially important for those with no prior experience.
To officially become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps set national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be updated every two years, and completing continuing education is a mandatory requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain up to date with the latest industry standards, techniques, and guidelines. Most certifying agencies provide clear guidelines on the number and type of continuing education hours required, making it easy for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon your successful completion of a medical administrative assistant training program, you will get a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a entirely common misunderstanding. A Certificate of Completion is used as proof of successful completion of a medical administrative assistant training class and is required to register for the national certification exam for individuals who have no experience in the field.
To officially get certified, a medical administrative assistant must have their competency put to the test by a third-party certification agency, like NPS. Once certified, a medical administrative assistant must update their certification each two years by completing Continuing Education. Continuing education can come in multiple formats, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often focus on the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional credentialing bodies and certification agencies provide regularly updated continuing education resources to help medical administrative assistants enhance and refine their skills.
There are many certification agencies that medical administrative assistants can choose to become certified with, but selecting the right one can significantly impact your career.
Earning medical assisting certification not only proves your competency and commitment to high standards, but also opens doors to ongoing professional development. By regularly engaging in continuing education and professional growth opportunities, medical administrative assistants can enhance their expertise, build their professional network, and prepare themselves for advancement within the healthcare field.
Many healthcare employers prefer certified candidates, making certification an important step toward becoming a competitive applicant in the field.
The cost to become NPS Certified is $200.00 and includes a full study guide, repeated practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed fully online through the NPS learning management system, and is mobile friendly, allowing you to prepare at your own pace and from the ease of home. Be sure to verify whether your certifying agency provides complimentary materials or if there are separate charges for advanced resources.
Click to learn more about becoming a Certified Medical Administrative Assistant (CMAA).
Once you have registered to sit for the competency exam, utilize a variety of exam preparation materials to enhance your readiness. Many certifying agencies offer resources such as detailed study guides, digital flashcards, practice questions, and interactive review platforms. When evaluating prep tools, look for materials that match the exam’s content outline and focus on both theoretical knowledge and practical skills.
Consider developing a study schedule that incorporates consistent study sessions, targeted practice in weaker areas, and regular use of complete practice exams to replicate the real test environment. This approach will help build your confidence and ensure you’re fully prepared for exam day.
In addition, sample tests are extremely useful for simulating the real test environment and pinpointing areas where you need further review. Some agencies, like NPS, offer repeated practice exams, while others require payment for practice attempts.
After you have passed the final exam, your credentials are immediately inputted in the national registry and a digital copy of your credentials is downloadable in your account. Your digital copy, along with your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to begin your medical career in Mount Prospect, Illinois. The field of medical assisting is a great gateway into the medical workforce, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in great demand across the healthcare industry due to the growth of healthcare services, an aging population, and more frequent diagnostic tests. This rising demand helps ensure a positive employment outlook, making medical assisting a stable and appealing career choice.
Medical Administrative Assistants typically are scheduled for a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can fluctuate depending on region and experience. With increasing prospects and a fast-track training period, medical assisting is a smart way to begin a fulfilling healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will need to renew their CMAA Certification every two years. A medical administrative assistant should begin the process at least 30 days prior to the week their credentials expires. This will permit the medical administrative assistant ample time to review their continuing education hours and take their renewal assessment. You will not have to go back to a medical administrative assisting course or attend a class to renew your certification.
The renewal process can be completed from start to finish online in the NPS learning management system. The cost to renew your certification for the following two year time period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification expires, many certifying agencies offer a path to reinstatement. The process typically involves fulfilling any outstanding continuing education requirements, sending in a renewal application, and processing a reinstatement fee. It’s important to check with your certifying body for specific procedures and cutoff dates to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly intelligent medical administrative assistant with over 5 years of experience in the field. Medical Administrative Assistant Instructors can instruct for or own their own school. They’re needed for ensuring that students in their class are retaining the information provided by their curriculum. Every class in Mount Prospect, Illinois should tell their students with the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can finalize the entire process online. If you would prefer to talk with someone regarding the process, contact us today.
Click to learn more about becoming a Certified Medical Administrative Instructor (CMAAI).
National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.
