Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to choose a training class. Montgomery, Alabama is house to many state qualified medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program comprises approximately 40–80 in-class hours without any external clinical requirements. In Montgomery, the typical class size ranges from 10–30 students.
One of the most important factors to consider when comparing a program is its recognized standing and adherence to professional standards. Accreditation is an official endorsement granted to schools or programs that meet established national standards of education, hands-on training, and educational rigor. In medical assisting, attending an accredited training program ensures that you receive appropriate education that is aligned with healthcare best practices.
After finishing a medical assisting training program, you will receive a certificate of completion, which is often confused. This document does not make you a certified medical administrative assistant. It simply confirms that you’ve completed training and allows you to take the national certification exam — especially important for those with no prior experience.
To get certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps set national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be renewed every two years, and completing continuing education is a key requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain up to date with the latest industry standards, advancements, and regulations. Most certifying agencies provide well-defined guidelines on the total and type of continuing education hours required, making it straightforward for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon successful completion of a medical administrative assistant training class, you will receive a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a unquestionably common misunderstanding. A Certificate of Completion is used as proof of your successful completion of a medical administrative assistant training school and is required to take the national certification exam for individuals who have no experience in the field.
To become certified, a medical administrative assistant must have their competency put to the test by a third-party certification agency, like NPS. Once certified, a medical administrative assistant must maintain their certification every two years by completing Continuing Education. Continuing education can come in multiple formats, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often cover the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional associations and certification agencies provide regularly updated continuing education resources to help medical administrative assistants maintain and refine their skills.
There are many certification agencies that medical administrative assistants can choose to become certified with, but selecting the most recognized one can make a big difference in your career.
Obtaining medical assisting certification not only shows your skills and commitment to quality care, but also opens doors to ongoing professional development. By regularly participating in continuing education and professional growth opportunities, medical administrative assistants can enhance their knowledge, grow their professional network, and position themselves for advancement within the healthcare field.
Many healthcare employers look for certified candidates, making certification an essential step toward becoming a competitive applicant in the field.
The cost to become NPS Certified is $200.00 and includes a comprehensive study guide, endless practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed 100% online through the NPS learning management system, and is mobile friendly, allowing you to prepare at your own pace and from the convenience of home. Be sure to verify whether your certifying agency provides free resources or if there are extra fees for upgraded content.
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Once you have registered to take the certification exam, take advantage of a variety of study resources to enhance your readiness. Many certification agencies offer resources such as comprehensive study guides, digital flashcards, practice questions, and interactive review platforms. When evaluating prep tools, look for materials that closely align with the exam’s content outline and focus on both academic material and practical skills.
Consider developing a study schedule that incorporates regular studying, targeted practice in challenging topics, and regular use of simulated practice exams to replicate the real test environment. This approach will help build your confidence and ensure you’re thoroughly prepared for exam day.
In addition, practice exams are highly beneficial for simulating the real test environment and spotting areas where you need further review. Some agencies, like NPS, offer repeated practice exams, while others charge extra for practice attempts.
After you have passed the final exam, your credentials are quickly inputted in the national registry and a digital copy of your official certification is available in your account. Your digital copy, and your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Montgomery, Alabama. The field of medical assisting is a great entry point into the medical field, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in high demand across the healthcare industry due to increased access to healthcare, a growing elderly population, and a rise in lab testing. This rising demand supports a strong job outlook, making medical assisting a stable and appealing career choice.
Medical Administrative Assistants typically are scheduled for a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can differ depending on geography and experience. With expanding job openings and a relatively short training period, medical assisting is a great way to begin a fulfilling healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will need to renew their CMAA Certification every two years. A medical administrative assistant should begin the process at least 30 days prior to the week their credentials expires. This will allow the medical administrative assistant acceptable time to review their continuing education hours and take their renewal assessment. You will not have to go register to a school or attend a class to renew your certification.
The renewal process can be completed entirely online in the NPS learning management system. The cost to renew your credentials for the next two year period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification expires, many certifying agencies offer ways to restore your certification. The process typically involves completing any outstanding continuing education requirements, submitting a renewal application, and processing a reinstatement fee. It’s important to consult your certifying body for specific guidelines and deadlines to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly proficient medical administrative assistant with over 5 years of experience in the field. Medical Administrative Assistant Instructors can teach for or own their own school. They’re needed for ensuring that students in their class are retaining the information provided by their curriculum. Every class in Montgomery, Alabama should tell their students with the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can finalize the entire process online. If you would like to request to talk with someone regarding the process, contact us today.
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National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.