Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to enroll in a training course. Minooka, Pennsylvania is home to many state approved medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program consists of 40–80 in-class hours delivered entirely in the classroom. In Minooka, the typical class size ranges from about 10 to 30 students.
One of the most important factors to consider when evaluating a program is its recognized standing and adherence to quality benchmarks. Accreditation is an official endorsement granted to schools or programs that meet established national standards of instruction, hands-on training, and educational rigor. In medical assisting, attending an recognized training program ensures that you receive comprehensive education that is aligned with healthcare quality expectations.
After completing a medical assisting training program, you will receive a certificate of completion, which is often confused. This document does not make you a certified medical administrative assistant. It simply verifies that you’ve finished training and allows you to take the national certification exam — especially important for those with no prior experience.
To get certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps define national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be maintained every two years, and completing continuing education is a key requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain current with the latest regulations, advancements, and guidelines. Most certifying agencies provide straightforward guidelines on the total and type of continuing education hours required, making it simple for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon gainful completion of a medical administrative assistant training program, you will have a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a very common misunderstanding. A Certificate of Completion is used as proof of your completion of a medical administrative assistant training program and is required to take the national certification exam for individuals possessing no experience in the field.
To officially get certified, a medical administrative assistant must have their skills put to the test by a third-party certification agency, like NPS. Once certified, a medical administrative assistant must update their certification each two years by completing Continuing Education. Continuing education can take many forms, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often include the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional organizations and certification agencies provide regularly updated continuing education resources to help medical administrative assistants enhance and develop their skills.
There are several certification agencies that medical administrative assistants can choose to become certified with, but selecting the most recognized one can positively influence your career.
Obtaining medical assisting certification not only shows your expertise and commitment to high standards, but also creates opportunities for ongoing professional development. By regularly completing continuing education and professional growth opportunities, medical administrative assistants can enhance their capabilities, grow their professional network, and set themselves up for advancement within the healthcare field.
Many healthcare employers require certified candidates, making certification an important step toward becoming a standout applicant in the field.
The cost to become NPS Certified is $200.00 and includes a full study guide, endless practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed 100% online through the NPS learning management system, and is mobile friendly, allowing you to prepare with flexibility and from the ease of home. Be sure to check whether your certifying agency provides complimentary materials or if there are extra fees for advanced resources.
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Once you have registered for the competency exam, utilize a variety of prep tools to enhance your readiness. Many certification agencies offer resources such as thorough study guides, digital flashcards, practice questions, and interactive review platforms. When choosing prep tools, look for materials that closely align with the exam’s content outline and focus on both academic material and practical skills.
Consider following a study schedule that incorporates consistent study sessions, targeted practice in weaker areas, and regular use of complete practice exams to replicate the real test environment. This approach will help build your confidence and ensure you’re thoroughly prepared for exam day.
In addition, mock exams are invaluable for simulating the real test environment and spotting areas where you need further review. Some agencies, like NPS, offer repeated practice exams, while others charge extra for practice attempts.
After you have passed the final exam, your credentials are rapidly inputted in the national registry and a digital copy of your credentials is downloadable in your account. Your digital copy, along with your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Minooka, Pennsylvania. The field of medical assisting is a solid entry point into the medical field, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in great demand across the healthcare industry due to expanded healthcare services, a growing elderly population, and more frequent diagnostic tests. This rising demand supports a strong job outlook, making medical assisting a stable and worthwhile career choice.
Medical Administrative Assistants typically work a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can vary depending on region and experience. With growing opportunities and a relatively short training period, medical assisting is a smart way to begin a meaningful healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will be required to renew their CMAA Certification every two years. A medical administrative assistant should begin the process at least 30 days prior to the day their credentials expires. This will allow the medical administrative assistant plenty time to complete their continuing education hours and attempt their renewal assessment. You will not need to go register to a medical administrative assisting course or attend a class to renew your certification.
The renewal process can be completed entirely online in the NPS learning management system. The cost to renew your credentials for the new two year is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification lapses, many certifying agencies offer ways to restore your certification. The process typically involves finishing any outstanding continuing education requirements, filing a renewal application, and processing a reinstatement fee. It’s important to confirm with your certifying body for specific steps and deadlines to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly talented medical administrative assistant with more than 5 years of experience in the field. Medical Administrative Assistant Instructors can instruct for or own their own school. They’re responsible for ensuring that students in their class are retaining the information provided by their curriculum. Every class in Minooka, Pennsylvania should tell their students details about the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can undergo the entire process online. If you would like to speak with someone regarding the process, contact us today.
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National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.