Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to complete a training class. Medford, Massachusetts is home to many state qualified medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program comprises approximately 40–80 in-class hours without any external clinical requirements. In Medford, the typical class size ranges from ten to thirty students.
One of the most important factors to consider when researching a program is its approval status and adherence to quality benchmarks. Program accreditation is formal recognition granted to schools or programs that meet established national standards of curriculum, hands-on training, and educational rigor. In medical assisting, attending an approved training program ensures that you receive comprehensive education that is aligned with healthcare best practices.
After graduating from a medical assisting training program, you will receive a certificate of completion, which is often misunderstood. This document does not make you a certified medical administrative assistant. It simply verifies that you’ve finished training and allows you to take the national certification exam — especially important for those with no prior experience.
To become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps establish national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be maintained every two years, and completing continuing education is a key requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain in compliance with the latest professional practices, advancements, and compliance measures. Most certifying agencies provide straightforward guidelines on the total and type of continuing education hours required, making it simple for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon your completion of a medical administrative assistant training course, you will get a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a entirely common misunderstanding. A Certificate of Completion is used as proof of your completion of a medical administrative assistant training program and is required to register for the national certification exam for individuals who’ve acquired no experience in the field.
To officially get certified, a medical administrative assistant must have their skills put to the test by a third-party credentialing agency, like NPS. Once certified, a medical administrative assistant must renew their certification every two years by completing Continuing Education. Continuing education can take many forms, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often include the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional credentialing bodies and certification agencies provide regularly updated continuing education resources to help medical administrative assistants maintain and refine their skills.
There are a variety of certification agencies that medical administrative assistants can choose to become certified with, but selecting the best one can significantly impact your career.
Obtaining medical assisting certification not only shows your expertise and commitment to quality care, but also supports ongoing professional development. By regularly engaging in continuing education and professional growth opportunities, medical administrative assistants can sharpen their knowledge, build their professional network, and prepare themselves for advancement within the healthcare field.
Many healthcare employers look for certified candidates, making certification an valuable step toward becoming a strong applicant in the field.
The cost to become NPS Certified is $200.00 and includes a full study guide, repeated practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed 100% online through the NPS learning management system, and is mobile friendly, allowing you to prepare at your own pace and from the comfort of home. Be sure to verify whether your certifying agency provides complimentary materials or if there are additional costs for premium materials.
Click to learn more about becoming a Certified Medical Administrative Assistant (CMAA).
Once you have registered for the credentialing exam, take advantage of a broad selection of study resources to maximize your readiness. Many certification agencies offer resources such as detailed study guides, digital flashcards, practice questions, and interactive review platforms. When choosing prep tools, look for materials that match the exam’s content outline and focus on both theoretical knowledge and practical skills.
Consider creating a study schedule that incorporates daily review, targeted practice in trouble spots, and regular use of complete practice exams to mirror the real test environment. This approach will help increase your confidence and ensure you’re thoroughly prepared for exam day.
In addition, sample tests are extremely useful for replicating the real test environment and identifying areas where you need further review. Some agencies, like NPS, offer repeated practice exams, while others charge extra for practice attempts.
After you have passed the final exam, your credentials are rapidly inputted in the national registry and a digital copy of your official certification is downloadable in your account. Your digital copy, along with your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Medford, Massachusetts. Medical assisting is a great entry point into the medical industry, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in strong demand across the healthcare industry due to expanded healthcare services, a rise in senior patients, and a rise in lab testing. This rising demand supports a positive employment outlook, making medical assisting a reliable and worthwhile career choice.
Medical Administrative Assistants typically are scheduled for a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can differ depending on geography and experience. With growing opportunities and a brief training period, medical assisting is a smart way to begin a fulfilling healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will need to renew their CMAA Certification after two years. A medical administrative assistant should begin the process at least 30 days prior to the week their certification expires. This will permit the medical administrative assistant acceptable time to attend their continuing education hours and take their renewal assessment. You will not need to go back to a training program or attend a class to renew your certification.
The renewal process can be completed from start to finish online in the NPS learning management system. The cost to renew your certification for the new two year is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification lapses, many certifying agencies offer reinstatement options. The process typically involves fulfilling any outstanding continuing education requirements, filing a renewal application, and paying a reinstatement fee. It’s important to confirm with your certifying body for specific steps and timeframes to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly intelligent medical administrative assistant with more than 5 years of experience in the field. Medical Administrative Assistant Instructors can teach for or own their own school. They’re needed for ensuring that students in their class are retaining the guidance provided by their curriculum. Every class in Medford, Massachusetts should tell their students with the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can undergo the entire process online. If you would prefer to speak with someone regarding the process, contact us today.
Click to learn more about becoming a Certified Medical Administrative Instructor (CMAAI).
National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.
