Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to complete a training course. Jackson, New Jersey is home to many state recognized medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program comprises approximately 40–80 in-class hours without any external clinical requirements. In Jackson, the typical class size ranges from 10–30 students.
One of the most important factors to consider when evaluating a program is its approval status and adherence to professional standards. Program accreditation is a quality assurance granted to schools or programs that meet established national standards of education, hands-on training, and educational rigor. In medical assisting, attending an approved training program ensures that you receive comprehensive education that is aligned with healthcare industry standards.
After completing a medical assisting training program, you will receive a certificate of completion, which is often misunderstood. This document does not make you a certified medical administrative assistant. It simply confirms that you’ve finished training and allows you to take the national certification exam — especially important for those with zero experience.
To officially become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps define national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be maintained every two years, and completing continuing education is a core requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain up to date with the latest professional practices, procedures, and guidelines. Most certifying agencies provide straightforward guidelines on the amount and type of continuing education hours required, making it straightforward for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon your completion of a medical administrative assistant training class, you will have a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a enormously common misunderstanding. A Certificate of Completion is used as proof of your successful completion of a medical administrative assistant training program and is required to register for the national certification examination for individuals with no experience in the field.
To officially get certified, a medical administrative assistant must have their knowledge put to the test by a third-party certification agency, like NPS. Once certified, a medical administrative assistant must renew their certification each two years by completing Continuing Education. Continuing education can be completed in several ways, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often cover the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional credentialing bodies and certification agencies provide regularly updated continuing education resources to help medical administrative assistants enhance and advance their skills.
There are several certification agencies that medical administrative assistants can choose to become certified with, but selecting the most recognized one can significantly impact your career.
Pursuing medical assisting certification not only demonstrates your expertise and commitment to high standards, but also creates opportunities for ongoing professional development. By regularly completing continuing education and professional growth opportunities, medical administrative assistants can strengthen their capabilities, build their professional network, and set themselves up for advancement within the healthcare field.
Many healthcare employers look for certified candidates, making certification an valuable step toward becoming a strong applicant in the field.
The cost to become NPS Certified is $200.00 and includes an all-inclusive study guide, unlimited practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed entirely online through the NPS learning management system, and is mobile friendly, allowing you to prepare with flexibility and from the ease of home. Be sure to verify whether your certifying agency provides included study tools or if there are extra fees for advanced resources.
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Once you have registered to sit for the competency exam, take advantage of a broad selection of prep tools to enhance your readiness. Many certification agencies offer resources such as thorough study guides, digital flashcards, practice questions, and interactive review platforms. When choosing prep tools, look for materials that closely align with the exam’s content outline and focus on both academic material and practical skills.
Consider developing a study schedule that incorporates regular studying, targeted practice in trouble spots, and regular use of simulated practice exams to replicate the real test environment. This approach will help boost your confidence and ensure you’re fully prepared for exam day.
In addition, sample tests are invaluable for mirroring the real test environment and identifying areas where you need further review. Some agencies, like NPS, offer endless practice exams, while others require payment for practice attempts.
After you have passed the certification exam, your credentials are hurriedly inputted in the national registry and a digital copy of your official certification is available in your account. Your digital copy, and your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Jackson, New Jersey. Medical assisting is a solid gateway into the medical industry, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in great demand across the healthcare industry due to expanded healthcare services, a rise in senior patients, and increased diagnostic testing. This rising demand contributes to a strong job outlook, making medical assisting a secure and attractive career choice.
Medical Administrative Assistants typically work a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can vary depending on geography and experience. With increasing prospects and a brief training period, medical assisting is a efficient way to begin a rewarding healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will need to renew their CMAA Certification every two years. A medical administrative assistant should begin the process at least 30 days prior to the day their credentials expires. This will permit the medical administrative assistant sufficient time to attend their continuing education hours and submit their renewal assessment. You will not need to go back to a school or attend a class to renew your certification.
The renewal process can be completed from start to finish online in the NPS learning management system. The cost to renew your certification for the new two year time period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification expires, many certifying agencies offer a path to reinstatement. The process typically involves fulfilling any outstanding continuing education requirements, filing a renewal application, and covering a reinstatement fee. It’s important to check with your certifying body for specific guidelines and timeframes to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly skilled medical administrative assistant with more than 5 years of experience in the field. Medical Administrative Assistant Instructors can teach for or own their own school. They’re needed for ensuring that students in their class are retaining the guidance provided by their curriculum. Every class in Jackson, New Jersey should tell their students with the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can complete the entire process online. If you would like to request to talk with someone about the process, contact us today.
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National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.