Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to complete a training class. Hialeah, Florida is home to many state attributed medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program comprises approximately 40–80 in-class hours delivered entirely in the classroom. In Hialeah, the typical class size ranges from about 10 to 30 students.
One of the most crucial factors to consider when comparing a program is its accreditation and adherence to quality benchmarks. Program accreditation is formal recognition granted to schools or programs that meet established national standards of education, hands-on training, and educational rigor. In medical assisting, attending an approved training program ensures that you receive appropriate education that is aligned with healthcare quality expectations.
After finishing a medical assisting training program, you will receive a certificate of completion, which is often confused. This document does not make you “certified”. It simply proves that you’ve finished training and allows you to take the national certification exam — especially important for those with limited experience.
To officially become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps define national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be renewed every two years, and completing continuing education is a mandatory requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain in compliance with the latest regulations, advancements, and guidelines. Most certifying agencies provide straightforward guidelines on the amount and type of continuing education hours required, making it straightforward for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon your completion of a medical administrative assistant training school, you will get a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a totally common misunderstanding. A Certificate of Completion is used as proof of successful completion of a medical administrative assistant training class and is required to take the national certification test for individuals who have no experience in the field.
To officially get certified, a medical administrative assistant must have their knowledge put to the test by a third-party credentialing agency, like NPS. Once certified, a medical administrative assistant must renew their certification every two years by completing Continuing Education. Continuing education can be completed in several ways, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often focus on the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional credentialing bodies and certification agencies provide regularly updated continuing education resources to help medical administrative assistants expand and develop their skills.
There are a variety of certification agencies that medical administrative assistants can choose to become certified with, but selecting the right one can significantly impact your career.
Earning medical assisting certification not only proves your competency and commitment to high standards, but also supports ongoing professional development. By regularly engaging in continuing education and professional growth opportunities, medical administrative assistants can strengthen their knowledge, expand their professional network, and set themselves up for advancement within the healthcare field.
Many healthcare employers look for certified candidates, making certification an essential step toward becoming a standout applicant in the field.
The cost to become NPS Certified is $200.00 and includes a comprehensive study guide, repeated practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed entirely online through the NPS learning management system, and is mobile friendly, allowing you to prepare at your own pace and from the comfort of home. Be sure to explore whether your certifying agency provides complimentary materials or if there are additional costs for premium materials.
Click to learn more about becoming a Certified Medical Administrative Assistant (CMAA).
Once you have registered for the competency exam, take advantage of a variety of prep tools to maximize your readiness. Many credentialing agencies offer resources such as thorough study guides, digital flashcards, practice questions, and interactive review platforms. When choosing prep tools, look for materials that reflect the exam’s content outline and focus on both academic material and practical skills.
Consider developing a study schedule that incorporates daily review, targeted practice in trouble spots, and regular use of complete practice exams to simulate the real test environment. This approach will help increase your confidence and ensure you’re fully prepared for exam day.
In addition, practice exams are highly beneficial for replicating the real test environment and spotting areas where you need further review. Some agencies, like NPS, offer unlimited practice exams, while others up sell practice attempts.
After you have passed the certification exam, your credentials are rapidly inputted in the national registry and a digital copy of your certification is stored in your account. Your digital copy, and your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Hialeah, Florida. Medical assisting is a solid starting point into the medical workforce, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in great demand across the healthcare industry due to expanded healthcare services, a growing elderly population, and increased diagnostic testing. This rising demand contributes to a positive employment outlook, making medical assisting a reliable and attractive career choice.
Medical Administrative Assistants typically perform a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can vary depending on location and experience. With expanding job openings and a brief training period, medical assisting is a efficient way to begin a fulfilling healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will need to renew their CMAA Certification every two years. A medical administrative assistant should start the process at least 30 days prior to the day their certification expires. This will allow the medical administrative assistant sufficient time to attend their continuing education hours and attempt their renewal assessment. You will not need to go back to a training program or attend a class to renew your certification.
The renewal process can be completed entirely online in the NPS learning management system. The cost to renew your credentials for the next two year time period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification becomes inactive, many certifying agencies offer ways to restore your certification. The process typically involves completing any outstanding continuing education requirements, filing a renewal application, and processing a reinstatement fee. It’s important to check with your certifying body for specific guidelines and cutoff dates to restore your active status.
Click to learn more about Renewing You CMAA Certification.
A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly intelligent medical administrative assistant with more than 5 years of experience in the field. Medical Administrative Assistant Instructors can instruct for or own their own school. They’re responsible for ensuring that students in their class are retaining the guidance provided by their curriculum. Every class in Hialeah, Florida should tell their students with the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can undergo the entire process online. If you would like to request to speak with someone regarding the process, contact us today.
Click to learn more about becoming a Certified Medical Administrative Instructor (CMAAI).
National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.