Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to choose a training course. Greenburgh, New York is home to many state attributed medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program comprises approximately 40–80 in-class hours without any external clinical requirements. In Greenburgh, the typical class size ranges from ten to thirty students.
One of the most crucial factors to consider when comparing a program is its accreditation and adherence to industry guidelines. Program accreditation is a quality assurance granted to schools or programs that meet established national standards of education, hands-on training, and educational rigor. In medical assisting, attending an approved training program ensures that you receive appropriate education that is aligned with healthcare industry standards.
After graduating from a medical assisting training program, you will receive a certificate of completion, which is often misunderstood. This document does not make you a certified medical administrative assistant. It simply confirms that you’ve completed training and allows you to take the national certification exam — especially important for those with limited experience.
To get certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps set national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be renewed every two years, and completing continuing education is a core requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain up to date with the latest professional practices, advancements, and compliance measures. Most certifying agencies provide clear guidelines on the number and type of continuing education hours required, making it simple for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon successful completion of a medical administrative assistant training school, you will have a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a completely common misunderstanding. A Certificate of Completion is used as proof of your completion of a medical administrative assistant training program and is required to sit for the national certification test for individuals possessing no experience in the field.
To become certified, a medical administrative assistant must have their skills put to the test by a third-party credentialing agency, like NPS. Once certified, a medical administrative assistant must renew their certification every two years by completing Continuing Education. Continuing education can come in multiple formats, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often include the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional associations and certification agencies provide regularly updated continuing education resources to help medical administrative assistants maintain and develop their skills.
There are a variety of certification agencies that medical administrative assistants can choose to become certified with, but selecting the right one can positively influence your career.
Earning medical assisting certification not only shows your skills and commitment to quality care, but also supports ongoing professional development. By regularly engaging in continuing education and professional growth opportunities, medical administrative assistants can enhance their expertise, build their professional network, and set themselves up for advancement within the healthcare field.
Many healthcare employers look for certified candidates, making certification an important step toward becoming a standout applicant in the field.
The cost to become NPS Certified is $200.00 and includes a comprehensive study guide, repeated practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed 100% online through the NPS learning management system, and is mobile friendly, allowing you to prepare at your own pace and from the ease of home. Be sure to explore whether your certifying agency provides free resources or if there are additional costs for premium materials.
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Once you have registered for the certification exam, make use of a broad selection of study resources to enhance your readiness. Many certifying agencies offer resources such as comprehensive study guides, digital flashcards, practice questions, and interactive review platforms. When selecting prep tools, look for materials that closely align with the exam’s content outline and focus on both core concepts and practical skills.
Consider following a study schedule that incorporates consistent study sessions, targeted practice in challenging topics, and regular use of complete practice exams to replicate the real test environment. This approach will help build your confidence and ensure you’re fully prepared for exam day.
In addition, sample tests are invaluable for mirroring the real test environment and pinpointing areas where you need further review. Some agencies, like NPS, offer unlimited practice exams, while others charge extra for practice attempts.
After you have passed the final exam, your credentials are quickly inputted in the national registry and a digital copy of your official certification is made available in your account. Your digital copy, and your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to begin your medical career in Greenburgh, New York. The field of medical assisting is a solid starting point into the medical field, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in high demand across the healthcare industry due to expanded healthcare services, a growing elderly population, and a rise in lab testing. This rising demand contributes to a steady job market, making medical assisting a stable and attractive career choice.
Medical Administrative Assistants typically perform a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can differ depending on location and experience. With growing opportunities and a relatively short training period, medical assisting is a smart way to begin a meaningful healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will need to renew their CMAA Certification every two years. A medical administrative assistant should start the process at least 30 days prior to the day their certification expires. This will allow the medical administrative assistant plenty time to review their continuing education hours and submit their renewal assessment. You will not need to go register to a medical administrative assisting course or attend a class to renew your certification.
The renewal process can be completed entirely online in the NPS learning management system. The cost to renew your certification for the new two year is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification becomes inactive, many certifying agencies offer a path to reinstatement. The process typically involves finishing any outstanding continuing education requirements, submitting a renewal application, and processing a reinstatement fee. It’s important to consult your certifying body for specific steps and cutoff dates to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly gifted medical administrative assistant with greater than 5 years of experience in the field. Medical Administrative Assistant Instructors can work for or own their own school. They’re needed for ensuring that students in their class are retaining the information provided by their curriculum. Every class in Greenburgh, New York should provide students with the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can finalize the entire process online. If you would like to speak with someone regarding the process, contact us today.
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National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.