Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to attend a training class. Flower Mound, Texas is home to many state attributed medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program consists of forty to eighty in-class hours without any external clinical requirements. In Flower Mound, the typical class size ranges from about 10 to 30 students.
One of the most important factors to consider when researching a program is its recognized standing and adherence to professional standards. Accreditation is an official endorsement granted to schools or programs that meet established national standards of instruction, hands-on training, and educational rigor. In medical assisting, attending an accredited training program ensures that you receive appropriate education that is aligned with healthcare quality expectations.
After finishing a medical assisting training program, you will receive a certificate of completion, which is often misinterpreted. This document does not make you nationally certified. It simply proves that you’ve finished training and allows you to take the national certification exam — especially important for those with no prior experience.
To get certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps define national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be renewed every two years, and completing continuing education is a core requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain in compliance with the latest industry standards, procedures, and compliance measures. Most certifying agencies provide clear guidelines on the amount and type of continuing education hours required, making it easy for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon your completion of a medical administrative assistant training class, you will receive a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a very common misunderstanding. A Certificate of Completion is used as proof of your successful completion of a medical administrative assistant training course and is required to take the national certification test for individuals possessing no experience in the field.
To get certified, a medical administrative assistant must have their competency put to the test by a third-party credentialing agency, like NPS. Once certified, a medical administrative assistant must renew their certification each two years by completing Continuing Education. Continuing education can take many forms, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often focus on the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional associations and certification agencies provide regularly updated continuing education resources to help medical administrative assistants enhance and refine their skills.
There are several certification agencies that medical administrative assistants can choose to become certified with, but selecting the most recognized one can significantly impact your career.
Obtaining medical assisting certification not only demonstrates your expertise and commitment to professional excellence, but also supports ongoing professional development. By regularly engaging in continuing education and professional growth opportunities, medical administrative assistants can strengthen their knowledge, expand their professional network, and position themselves for advancement within the healthcare field.
Many healthcare employers require certified candidates, making certification an valuable step toward becoming a standout applicant in the field.
The cost to become NPS Certified is $200.00 and includes a comprehensive study guide, endless practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed fully online through the NPS learning management system, and is mobile friendly, allowing you to prepare on your schedule and from the comfort of home. Be sure to explore whether your certifying agency provides free resources or if there are additional costs for premium materials.
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Once you have registered to sit for the competency exam, utilize a variety of exam preparation materials to enhance your readiness. Many credentialing agencies offer resources such as thorough study guides, digital flashcards, practice questions, and interactive review platforms. When evaluating prep tools, look for materials that closely align with the exam’s content outline and focus on both academic material and practical skills.
Consider creating a study schedule that incorporates daily review, targeted practice in weaker areas, and regular use of complete practice exams to mirror the real test environment. This approach will help increase your confidence and ensure you’re fully prepared for exam day.
In addition, mock exams are highly beneficial for simulating the real test environment and identifying areas where you need further review. Some agencies, like NPS, offer unlimited practice exams, while others up sell practice attempts.
After you have passed the final exam, your credentials are immediately inputted in the national registry and a digital copy of your certification is available in your account. Your digital copy, and your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Flower Mound, Texas. Medical assisting is a great entry point into the medical workforce, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in great demand across the healthcare industry due to the growth of healthcare services, a growing elderly population, and a rise in lab testing. This rising demand supports a strong job outlook, making medical assisting a stable and appealing career choice.
Medical Administrative Assistants typically work a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can fluctuate depending on geography and experience. With expanding job openings and a brief training period, medical assisting is a efficient way to begin a meaningful healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will need to renew their CMAA Certification every two years. A medical administrative assistant should start the process at least 30 days prior to the day their credentials expires. This will allow the medical administrative assistant sufficient time to attend their continuing education hours and attempt their renewal assessment. You will not need to go register to a school or attend a class to renew your certification.
The renewal process can be completed from start to finish online in the NPS learning management system. The cost to renew your credentials for the following two year period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification expires, many certifying agencies offer reinstatement options. The process typically involves fulfilling any outstanding continuing education requirements, sending in a renewal application, and covering a reinstatement fee. It’s important to confirm with your certifying body for specific steps and cutoff dates to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly talented medical administrative assistant with over 5 years of experience in the field. Medical Administrative Assistant Instructors can instruct for or own their own school. They’re needed for ensuring that students in their class are retaining the instruction provided by their curriculum. Every class in Flower Mound, Texas should provide students with the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can complete the entire process online. If you would like to request to speak with someone regarding the process, contact us today.
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National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.