Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to attend a training course. Broad Acres, Michigan is house to many state recognized medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program consists of 40–80 in-class hours delivered entirely in the classroom. In Broad Acres, the typical class size ranges from ten to thirty students.
One of the most crucial factors to consider when comparing a program is its recognized standing and adherence to quality benchmarks. Program accreditation is an official endorsement granted to schools or programs that meet established national standards of curriculum, hands-on training, and educational rigor. In medical assisting, attending an recognized training program ensures that you receive appropriate education that is aligned with healthcare quality expectations.
After finishing a medical assisting training program, you will receive a certificate of completion, which is often misinterpreted. This document does not make you a certified medical administrative assistant. It simply proves that you’ve finished training and allows you to take the national certification exam — especially important for those with limited experience.
To get certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps establish national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be updated every two years, and completing continuing education is a mandatory requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain in compliance with the latest regulations, advancements, and guidelines. Most certifying agencies provide clear guidelines on the total and type of continuing education hours required, making it easy for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon your completion of a medical administrative assistant training course, you will receive a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a unconditionally common misunderstanding. A Certificate of Completion is used as proof of your completion of a medical administrative assistant training school and is required to attempt the national certification examination for individuals who have no experience in the field.
To get certified, a medical administrative assistant must have their knowledge put to the test by a third-party certification agency, like NPS. Once certified, a medical administrative assistant must update their certification every two years by completing Continuing Education. Continuing education can take many forms, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often include the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional associations and certification agencies provide regularly updated continuing education resources to help medical administrative assistants expand and advance their skills.
There are a variety of certification agencies that medical administrative assistants can choose to become certified with, but selecting the right one can positively influence your career.
Pursuing medical assisting certification not only shows your competency and commitment to quality care, but also creates opportunities for ongoing professional development. By regularly engaging in continuing education and professional growth opportunities, medical administrative assistants can enhance their expertise, grow their professional network, and position themselves for advancement within the healthcare field.
Many healthcare employers look for certified candidates, making certification an important step toward becoming a standout applicant in the field.
The cost to become NPS Certified is $200.00 and includes a comprehensive study guide, endless practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed 100% online through the NPS learning management system, and is mobile friendly, allowing you to prepare at your own pace and from the ease of home. Be sure to verify whether your certifying agency provides complimentary materials or if there are separate charges for advanced resources.
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Once you have registered to sit for the certification exam, utilize a broad selection of prep tools to enhance your readiness. Many credentialing agencies offer resources such as thorough study guides, digital flashcards, practice questions, and interactive review platforms. When evaluating prep tools, look for materials that match the exam’s content outline and focus on both core concepts and practical skills.
Consider following a study schedule that incorporates daily review, targeted practice in weaker areas, and regular use of full-length practice exams to simulate the real test environment. This approach will help boost your confidence and ensure you’re thoroughly prepared for exam day.
In addition, practice exams are highly beneficial for simulating the real test environment and identifying areas where you need further review. Some agencies, like NPS, offer endless practice exams, while others charge extra for practice attempts.
After you have passed the certification exam, your credentials are quickly inputted in the national registry and a digital copy of your national certification is provided in your account. Your digital copy, and your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Broad Acres, Michigan. The field of medical assisting is a solid starting point into the medical industry, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in strong demand across the healthcare industry due to increased access to healthcare, a rise in senior patients, and increased diagnostic testing. This rising demand supports a strong job outlook, making medical assisting a reliable and worthwhile career choice.
Medical Administrative Assistants typically are scheduled for a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can differ depending on location and experience. With growing opportunities and a fast-track training period, medical assisting is a great way to begin a meaningful healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will need to renew their CMAA Certification after two years. A medical administrative assistant should start the process at least 30 days prior to the week their credentials expires. This will permit the medical administrative assistant plenty time to complete their continuing education hours and submit their renewal assessment. You will not have to go register to a training program or attend a class to renew your certification.
The renewal process can be completed entirely online in the NPS learning management system. The cost to renew your credentials for the new two year period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification lapses, many certifying agencies offer ways to restore your certification. The process typically involves finishing any outstanding continuing education requirements, filing a renewal application, and processing a reinstatement fee. It’s important to consult your certifying body for specific guidelines and deadlines to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly proficient medical administrative assistant with greater than 5 years of experience in the field. Medical Administrative Assistant Instructors can teach for or own their own school. They’re responsible for ensuring that students in their class are retaining the guidance provided by their curriculum. Every class in Broad Acres, Michigan should provide students with the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can complete the entire process online. If you would like to request to talk with someone about the process, contact us today.
Click to learn more about becoming a Certified Medical Administrative Instructor (CMAAI).
National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.