Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to choose a training program. Bristol, Connecticut is home to many state credited medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program is composed of 40–80 in-class hours with no separate clinical rotations. In Bristol, the typical class size ranges from about 10 to 30 students.
One of the most crucial factors to consider when evaluating a program is its approval status and adherence to quality benchmarks. Program accreditation is an official endorsement granted to schools or programs that meet established national standards of instruction, hands-on training, and educational rigor. In medical assisting, attending an accredited training program ensures that you receive comprehensive education that is aligned with healthcare industry standards.
After finishing a medical assisting training program, you will receive a certificate of completion, which is often misinterpreted. This document does not make you “certified”. It simply verifies that you’ve completed training and allows you to take the national certification exam — especially important for those with zero experience.
To become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps define national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be maintained every two years, and completing continuing education is a core requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain up to date with the latest regulations, procedures, and regulations. Most certifying agencies provide well-defined guidelines on the number and type of continuing education hours required, making it easy for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon your completion of a medical administrative assistant training school, you will earn a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a unconditionally common misunderstanding. A Certificate of Completion is used as proof of your successful completion of a medical administrative assistant training program and is required to take the national certification exam for individuals possessing no experience in the field.
To officially get certified, a medical administrative assistant must have their knowledge put to the test by a third-party authorizing agency, like NPS. Once certified, a medical administrative assistant must update their certification each two years by completing Continuing Education. Continuing education can come in multiple formats, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often include the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional organizations and certification agencies provide regularly updated continuing education resources to help medical administrative assistants expand and develop their skills.
There are many certification agencies that medical administrative assistants can choose to become certified with, but selecting the most recognized one can make a big difference in your career.
Obtaining medical assisting certification not only shows your skills and commitment to high standards, but also creates opportunities for ongoing professional development. By regularly engaging in continuing education and professional growth opportunities, medical administrative assistants can enhance their knowledge, build their professional network, and prepare themselves for advancement within the healthcare field.
Many healthcare employers prefer certified candidates, making certification an valuable step toward becoming a standout applicant in the field.
The cost to become NPS Certified is $200.00 and includes an all-inclusive study guide, unlimited practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed fully online through the NPS learning management system, and is mobile friendly, allowing you to prepare at your own pace and from the convenience of home. Be sure to verify whether your certifying agency provides included study tools or if there are additional costs for premium materials.
Click to learn more about becoming a Certified Medical Administrative Assistant (CMAA).
Once you have registered for the competency exam, make use of a broad selection of study resources to enhance your readiness. Many certification agencies offer resources such as thorough study guides, digital flashcards, practice questions, and interactive review platforms. When selecting prep tools, look for materials that match the exam’s content outline and focus on both theoretical knowledge and practical skills.
Consider following a study schedule that incorporates consistent study sessions, targeted practice in trouble spots, and regular use of complete practice exams to replicate the real test environment. This approach will help build your confidence and ensure you’re well prepared for exam day.
In addition, mock exams are highly beneficial for simulating the real test environment and spotting areas where you need further review. Some agencies, like NPS, offer repeated practice exams, while others up sell practice attempts.
After you have passed the certification exam, your credentials are quickly inputted in the national registry and a digital copy of your official certification is provided in your account. Your digital copy, along with your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Bristol, Connecticut. Training in medical assisting is a solid gateway into the medical industry, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in strong demand across the healthcare industry due to the growth of healthcare services, a rise in senior patients, and increased diagnostic testing. This rising demand contributes to a strong job outlook, making medical assisting a reliable and attractive career choice.
Medical Administrative Assistants typically work a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can differ depending on region and experience. With increasing prospects and a relatively short training period, medical assisting is a great way to begin a meaningful healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will need to renew their CMAA Certification after two years. A medical administrative assistant should begin the process at least 30 days prior to the day their certification expires. This will permit the medical administrative assistant enough time to attend their continuing education hours and attempt their renewal assessment. You will not have to go register to a school or attend a class to renew your certification.
The renewal process can be completed entirely online in the NPS learning management system. The cost to renew your credentials for the next two year is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification expires, many certifying agencies offer a path to reinstatement. The process typically involves fulfilling any outstanding continuing education requirements, submitting a renewal application, and paying a reinstatement fee. It’s important to confirm with your certifying body for specific steps and timeframes to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly bright medical administrative assistant with over 5 years of experience in the field. Medical Administrative Assistant Instructors can work for or own their own school. They’re needed for ensuring that students in their class are retaining the instruction provided by their curriculum. Every class in Bristol, Connecticut should tell their students with the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can complete the entire process online. If you would like to request to speak with someone about the process, contact us today.
Click to learn more about becoming a Certified Medical Administrative Instructor (CMAAI).
National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.
