Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to enroll in a training school. Aloha, Oregon is house to many state qualified medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program includes forty to eighty in-class hours without any external clinical requirements. In Aloha, the typical class size ranges from 10–30 students.
One of the most important factors to consider when evaluating a program is its approval status and adherence to professional standards. Program accreditation is a quality assurance granted to schools or programs that meet established national standards of curriculum, hands-on training, and educational rigor. In medical assisting, attending an accredited training program ensures that you receive proper education that is aligned with healthcare quality expectations.
After completing a medical assisting training program, you will receive a certificate of completion, which is often misunderstood. This document does not make you “certified”. It simply confirms that you’ve finished training and allows you to take the national certification exam — especially important for those with zero experience.
To get certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps define national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be renewed every two years, and completing continuing education is a mandatory requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain in compliance with the latest regulations, advancements, and compliance measures. Most certifying agencies provide well-defined guidelines on the amount and type of continuing education hours required, making it easy for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon your successful completion of a medical administrative assistant training school, you will receive a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a unquestionably common misunderstanding. A Certificate of Completion is used as proof of your successful completion of a medical administrative assistant training program and is required to attempt the national certification exam for individuals who have no experience in the field.
To officially get certified, a medical administrative assistant must have their knowledge put to the test by a third-party certification agency, like NPS. Once certified, a medical administrative assistant must renew their certification every two years by completing Continuing Education. Continuing education can take many forms, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often cover the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional associations and certification agencies provide regularly updated continuing education resources to help medical administrative assistants expand and refine their skills.
There are many certification agencies that medical administrative assistants can choose to become certified with, but selecting the most recognized one can make a big difference in your career.
Earning medical assisting certification not only demonstrates your competency and commitment to professional excellence, but also creates opportunities for ongoing professional development. By regularly engaging in continuing education and professional growth opportunities, medical administrative assistants can enhance their expertise, build their professional network, and set themselves up for advancement within the healthcare field.
Many healthcare employers prefer certified candidates, making certification an valuable step toward becoming a strong applicant in the field.
The cost to become NPS Certified is $200.00 and includes an all-inclusive study guide, unlimited practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed 100% online through the NPS learning management system, and is mobile friendly, allowing you to prepare on your schedule and from the ease of home. Be sure to check whether your certifying agency provides included study tools or if there are separate charges for advanced resources.
Click to learn more about becoming a Certified Medical Administrative Assistant (CMAA).
Once you have registered for the competency exam, utilize a variety of exam preparation materials to boost your readiness. Many certification agencies offer resources such as comprehensive study guides, digital flashcards, practice questions, and interactive review platforms. When selecting prep tools, look for materials that match the exam’s content outline and focus on both core concepts and practical skills.
Consider following a study schedule that incorporates consistent study sessions, targeted practice in weaker areas, and regular use of full-length practice exams to replicate the real test environment. This approach will help boost your confidence and ensure you’re well prepared for exam day.
In addition, mock exams are highly beneficial for replicating the real test environment and identifying areas where you need further review. Some agencies, like NPS, offer unlimited practice exams, while others charge extra for practice attempts.
After you have passed the final exam, your credentials are inputted in the national registry and a digital copy of your credentials is stored in your account. Your digital copy, paired with your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Aloha, Oregon. Training in medical assisting is a great gateway into the medical industry, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in high demand across the healthcare industry due to increased access to healthcare, a growing elderly population, and a rise in lab testing. This rising demand contributes to a steady job market, making medical assisting a secure and attractive career choice.
Medical Administrative Assistants typically work a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can differ depending on geography and experience. With increasing prospects and a relatively short training period, medical assisting is a great way to begin a fulfilling healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will need to renew their CMAA Certification after two years. A medical administrative assistant should start the process at least 30 days prior to the day their credentials expires. This will allow the medical administrative assistant ample time to review their continuing education hours and take their renewal assessment. You will not have to go register to a training program or attend a class to renew your certification.
The renewal process can be completed from start to finish online in the NPS learning management system. The cost to renew your credentials for the new two year time period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification lapses, many certifying agencies offer reinstatement options. The process typically involves completing any outstanding continuing education requirements, submitting a renewal application, and processing a reinstatement fee. It’s important to confirm with your certifying body for specific guidelines and cutoff dates to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly skilled medical administrative assistant with more than 5 years of experience in the field. Medical Administrative Assistant Instructors can teach for or own their own school. They’re needed for ensuring that students in their class are retaining the guidance provided by their curriculum. Every class in Aloha, Oregon should tell their students with the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can finalize the entire process online. If you would prefer to speak with someone about the process, contact us today.
Click to learn more about becoming a Certified Medical Administrative Instructor (CMAAI).
National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.
