Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to enroll in a training class. Milwaukee, Wisconsin is house to many state qualified medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program includes approximately 40–80 in-class hours only. In Milwaukee, the typical class size ranges from ten to thirty students.
One of the most essential factors to consider when comparing a program is its recognized standing and adherence to industry guidelines. Program accreditation is an official endorsement granted to schools or programs that meet established national standards of education, hands-on training, and educational rigor. In medical assisting, attending an accredited training program ensures that you receive appropriate education that is aligned with healthcare industry standards.
After completing a medical assisting training program, you will receive a certificate of completion, which is often confused. This document does not make you nationally certified. It simply confirms that you’ve finished training and allows you to take the national certification exam — especially important for those with limited experience.
To officially become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps establish national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be renewed every two years, and completing continuing education is a key requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain up to date with the latest regulations, procedures, and guidelines. Most certifying agencies provide well-defined guidelines on the amount and type of continuing education hours required, making it simple for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon gainful completion of a medical administrative assistant training program, you will earn a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a entirely common misunderstanding. A Certificate of Completion is used as proof of successful completion of a medical administrative assistant training school and is required to attempt the national certification test for individuals with no experience in the field.
To become certified, a medical administrative assistant must have their knowledge put to the test by a third-party certification agency, like NPS. Once certified, a medical administrative assistant must maintain their certification each two years by completing Continuing Education. Continuing education can come in multiple formats, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often focus on the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional organizations and certification agencies provide regularly updated continuing education resources to help medical administrative assistants maintain and develop their skills.
There are several certification agencies that medical administrative assistants can choose to become certified with, but selecting the right one can significantly impact your career.
Obtaining medical assisting certification not only shows your expertise and commitment to professional excellence, but also creates opportunities for ongoing professional development. By regularly engaging in continuing education and professional growth opportunities, medical administrative assistants can enhance their expertise, build their professional network, and prepare themselves for advancement within the healthcare field.
Many healthcare employers require certified candidates, making certification an essential step toward becoming a standout applicant in the field.
The cost to become NPS Certified is $200.00 and includes a full study guide, endless practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed entirely online through the NPS learning management system, and is mobile friendly, allowing you to prepare on your schedule and from the ease of home. Be sure to check whether your certifying agency provides included study tools or if there are extra fees for upgraded content.
Click to learn more about becoming a Certified Medical Administrative Assistant (CMAA).
Once you have registered for the competency exam, make use of a broad selection of prep tools to maximize your readiness. Many credentialing agencies offer resources such as thorough study guides, digital flashcards, practice questions, and interactive review platforms. When evaluating prep tools, look for materials that match the exam’s content outline and focus on both academic material and practical skills.
Consider following a study schedule that incorporates consistent study sessions, targeted practice in trouble spots, and regular use of full-length practice exams to simulate the real test environment. This approach will help boost your confidence and ensure you’re fully prepared for exam day.
In addition, practice exams are extremely useful for replicating the real test environment and spotting areas where you need further review. Some agencies, like NPS, offer endless practice exams, while others charge extra for practice attempts.
After you have passed the certification exam, your credentials are inputted in the national registry and a digital copy of your credentials is available in your account. Your digital copy, side by side your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to begin your medical career in Milwaukee, Wisconsin. Medical assisting is a great gateway into the medical field, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in strong demand across the healthcare industry due to increased access to healthcare, a growing elderly population, and a rise in lab testing. This rising demand helps ensure a steady job market, making medical assisting a reliable and appealing career choice.
Medical Administrative Assistants typically perform a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can vary depending on location and experience. With increasing prospects and a relatively short training period, medical assisting is a smart way to begin a meaningful healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will have to renew their CMAA Certification every two years. A medical administrative assistant should start the process at least 30 days prior to the week their credentials expires. This will allow the medical administrative assistant plenty time to review their continuing education hours and attempt their renewal assessment. You will not need to go register to a school or attend a class to renew your certification.
The renewal process can be completed entirely online in the NPS learning management system. The cost to renew your certification for the following two year time period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification becomes inactive, many certifying agencies offer reinstatement options. The process typically involves fulfilling any outstanding continuing education requirements, filing a renewal application, and covering a reinstatement fee. It’s important to consult your certifying body for specific guidelines and deadlines to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly adept medical administrative assistant with greater than 5 years of experience in the field. Medical Administrative Assistant Instructors can work for or own their own school. They’re responsible for ensuring that students in their class are retaining the guidance provided by their curriculum. Every class in Milwaukee, Wisconsin should tell their students details about the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can complete the entire process online. If you would prefer to speak with someone regarding the process, contact us today.
Click to learn more about becoming a Certified Medical Administrative Instructor (CMAAI).
National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.
