Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to choose a training program. Lincoln Park, Illinois is home to many state attributed medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program includes forty to eighty in-class hours delivered entirely in the classroom. In Lincoln Park, the typical class size ranges from ten to thirty students.
One of the most crucial factors to consider when researching a program is its recognized standing and adherence to professional standards. Accreditation is a quality assurance granted to schools or programs that meet established national standards of education, hands-on training, and educational rigor. In medical assisting, attending an recognized training program ensures that you receive proper education that is aligned with healthcare quality expectations.
After graduating from a medical assisting training program, you will receive a certificate of completion, which is often misinterpreted. This document does not make you “certified”. It simply proves that you’ve completed training and allows you to take the national certification exam — especially important for those with limited experience.
To become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps define national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be maintained every two years, and completing continuing education is a mandatory requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain in compliance with the latest professional practices, advancements, and compliance measures. Most certifying agencies provide straightforward guidelines on the total and type of continuing education hours required, making it easy for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon your completion of a medical administrative assistant training school, you will have a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a entirely common misunderstanding. A Certificate of Completion is used as proof of your completion of a medical administrative assistant training school and is required to register for the national certification examination for individuals who’ve acquired no experience in the field.
To get certified, a medical administrative assistant must have their knowledge put to the test by a third-party credentialing agency, like NPS. Once certified, a medical administrative assistant must renew their certification each two years by completing Continuing Education. Continuing education can come in multiple formats, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often focus on the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional credentialing bodies and certification agencies provide regularly updated continuing education resources to help medical administrative assistants enhance and refine their skills.
There are several certification agencies that medical administrative assistants can choose to become certified with, but selecting the right one can significantly impact your career.
Pursuing medical assisting certification not only proves your expertise and commitment to professional excellence, but also opens doors to ongoing professional development. By regularly completing continuing education and professional growth opportunities, medical administrative assistants can strengthen their capabilities, grow their professional network, and prepare themselves for advancement within the healthcare field.
Many healthcare employers require certified candidates, making certification an important step toward becoming a competitive applicant in the field.
The cost to become NPS Certified is $200.00 and includes a full study guide, unlimited practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed entirely online through the NPS learning management system, and is mobile friendly, allowing you to prepare with flexibility and from the ease of home. Be sure to check whether your certifying agency provides included study tools or if there are extra fees for premium materials.
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Once you have registered to sit for the competency exam, make use of a wide range of exam preparation materials to maximize your readiness. Many credentialing agencies offer resources such as comprehensive study guides, digital flashcards, practice questions, and interactive review platforms. When selecting prep tools, look for materials that match the exam’s content outline and focus on both academic material and practical skills.
Consider following a study schedule that incorporates consistent study sessions, targeted practice in challenging topics, and regular use of full-length practice exams to simulate the real test environment. This approach will help build your confidence and ensure you’re well prepared for exam day.
In addition, practice exams are highly beneficial for simulating the real test environment and identifying areas where you need further review. Some agencies, like NPS, offer endless practice exams, while others require payment for practice attempts.
After you have passed the certification exam, your credentials are rapidly inputted in the national registry and a digital copy of your national certification is provided in your account. Your digital copy, side by side your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Lincoln Park, Illinois. Training in medical assisting is a great gateway into the medical workforce, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in great demand across the healthcare industry due to the growth of healthcare services, a rise in senior patients, and a rise in lab testing. This rising demand contributes to a positive employment outlook, making medical assisting a secure and appealing career choice.
Medical Administrative Assistants typically work a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can vary depending on region and experience. With expanding job openings and a brief training period, medical assisting is a great way to begin a meaningful healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will need to renew their CMAA Certification after two years. A medical administrative assistant should begin the process at least 30 days prior to the day their credentials expires. This will allow the medical administrative assistant ample time to complete their continuing education hours and attempt their renewal assessment. You will not need to go back to a medical administrative assisting course or attend a class to renew your certification.
The renewal process can be completed from start to finish online in the NPS learning management system. The cost to renew your credentials for the following two year period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification expires, many certifying agencies offer ways to restore your certification. The process typically involves finishing any outstanding continuing education requirements, submitting a renewal application, and processing a reinstatement fee. It’s important to confirm with your certifying body for specific guidelines and cutoff dates to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly skilled medical administrative assistant with over 5 years of experience in the field. Medical Administrative Assistant Instructors can work for or own their own school. They’re responsible for ensuring that students in their class are retaining the instruction provided by their curriculum. Every class in Lincoln Park, Illinois should tell their students details about the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can undergo the entire process online. If you would like to request to speak with someone regarding the process, contact us today.
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National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.