Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to enroll in a training course. Greenville, South Carolina is home to many state recognized medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program is composed of forty to eighty in-class hours delivered entirely in the classroom. In Greenville, the typical class size ranges from 10–30 students.
One of the most important factors to consider when evaluating a program is its accreditation and adherence to industry guidelines. Accreditation is a quality assurance granted to schools or programs that meet established national standards of curriculum, hands-on training, and educational rigor. In medical assisting, attending an approved training program ensures that you receive proper education that is aligned with healthcare quality expectations.
After completing a medical assisting training program, you will receive a certificate of completion, which is often misinterpreted. This document does not make you “certified”. It simply verifies that you’ve completed training and allows you to take the national certification exam — especially important for those with limited experience.
To become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps establish national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be updated every two years, and completing continuing education is a key requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain up to date with the latest industry standards, techniques, and guidelines. Most certifying agencies provide straightforward guidelines on the number and type of continuing education hours required, making it simple for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon your completion of a medical administrative assistant training course, you will receive a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a extremely common misunderstanding. A Certificate of Completion is used as proof of your completion of a medical administrative assistant training course and is required to attempt the national certification test for individuals with no experience in the field.
To become certified, a medical administrative assistant must have their competency put to the test by a third-party authorizing agency, like NPS. Once certified, a medical administrative assistant must renew their certification each two years by completing Continuing Education. Continuing education can come in multiple formats, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often include the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional credentialing bodies and certification agencies provide regularly updated continuing education resources to help medical administrative assistants expand and develop their skills.
There are several certification agencies that medical administrative assistants can choose to become certified with, but selecting the best one can make a big difference in your career.
Obtaining medical assisting certification not only demonstrates your skills and commitment to quality care, but also opens doors to ongoing professional development. By regularly participating in continuing education and professional growth opportunities, medical administrative assistants can sharpen their expertise, expand their professional network, and prepare themselves for advancement within the healthcare field.
Many healthcare employers look for certified candidates, making certification an essential step toward becoming a strong applicant in the field.
The cost to become NPS Certified is $200.00 and includes a full study guide, repeated practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed entirely online through the NPS learning management system, and is mobile friendly, allowing you to prepare with flexibility and from the ease of home. Be sure to check whether your certifying agency provides complimentary materials or if there are additional costs for advanced resources.
Click to learn more about becoming a Certified Medical Administrative Assistant (CMAA).
Once you have registered to take the certification exam, utilize a wide range of prep tools to boost your readiness. Many certification agencies offer resources such as detailed study guides, digital flashcards, practice questions, and interactive review platforms. When choosing prep tools, look for materials that reflect the exam’s content outline and focus on both academic material and practical skills.
Consider creating a study schedule that incorporates daily review, targeted practice in trouble spots, and regular use of complete practice exams to simulate the real test environment. This approach will help boost your confidence and ensure you’re well prepared for exam day.
In addition, sample tests are extremely useful for simulating the real test environment and spotting areas where you need further review. Some agencies, like NPS, offer endless practice exams, while others charge extra for practice attempts.
After you have passed the certification exam, your credentials are hurriedly inputted in the national registry and a digital copy of your national certification is made available in your account. Your digital copy, along with your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Greenville, South Carolina. Medical assisting is an excellent gateway into the medical workforce, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in high demand across the healthcare industry due to the growth of healthcare services, a rise in senior patients, and more frequent diagnostic tests. This rising demand supports a steady job market, making medical assisting a stable and worthwhile career choice.
Medical Administrative Assistants typically perform a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can differ depending on location and experience. With increasing prospects and a brief training period, medical assisting is a smart way to begin a meaningful healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will need to renew their CMAA Certification every two years. A medical administrative assistant should start the process at least 30 days prior to the week their credentials expires. This will allow the medical administrative assistant ample time to attend their continuing education hours and submit their renewal assessment. You will not need to go back to a school or attend a class to renew your certification.
The renewal process can be completed entirely online in the NPS learning management system. The cost to renew your certification for the next two year period is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification becomes inactive, many certifying agencies offer a path to reinstatement. The process typically involves finishing any outstanding continuing education requirements, filing a renewal application, and covering a reinstatement fee. It’s important to check with your certifying body for specific steps and deadlines to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly talented medical administrative assistant with over 5 years of experience in the field. Medical Administrative Assistant Instructors can work for or own their own school. They’re responsible for ensuring that students in their class are retaining the guidance provided by their curriculum. Every class in Greenville, South Carolina should provide students details about the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can undergo the entire process online. If you would prefer to talk with someone about the process, contact us today.
Click to learn more about becoming a Certified Medical Administrative Instructor (CMAAI).
National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.
