Medical Administrative Assistants oversee front-office operations — scheduling appointments, managing medical records, processing billing and insurance claims, and facilitating patient communications—to ensure efficient, accurate, and compassionate care. Follow this NPS guide to earn your Certified Medical Administrative Assistant (CMAA) credential.
The first step to your career as a Certified Medical Administrative Assistant (CMAA) is to attend a training course. Daytona Beach, Florida is home to many state approved medical assisting training programs that will prepare students for a Medical Administrative Assistant career. A Medical Administrative Assistant training program consists of forty to eighty in-class hours delivered entirely in the classroom. In Daytona Beach, the typical class size ranges from 10–30 students.
One of the most crucial factors to consider when comparing a program is its approval status and adherence to industry guidelines. Accreditation is a quality assurance granted to schools or programs that meet established national standards of curriculum, hands-on training, and educational rigor. In medical assisting, attending an approved training program ensures that you receive proper education that is aligned with healthcare industry standards.
After completing a medical assisting training program, you will receive a certificate of completion, which is often confused. This document does not make you “certified”. It simply verifies that you’ve completed training and allows you to take the national certification exam — especially important for those with no prior experience.
To officially become certified, students must pass an exam from a recognized agency such as National Performance Specialists (NPS). NPS helps define national standards, develops the certification exams, and maintains a registry of certified professionals.
Certification must be maintained every two years, and completing continuing education is a core requirement for renewal if the a certification holder does not wish to take an additional exam. This ensures that Certified Medical Administrative Assistant (CMAA) remain in compliance with the latest regulations, procedures, and guidelines. Most certifying agencies provide well-defined guidelines on the number and type of continuing education hours required, making it easy for professionals to maintain their credentials.
If you are planning to attend a medical assisting training program and would like an NPS adviser to double check that the program is legit, contact us today.
Upon your successful completion of a medical administrative assistant training course, you will have a Certificate of Completion. Your Certificate of Completion does not make you a Certified Medical Administrative Assistant (CMAA)’. This is a very common misunderstanding. A Certificate of Completion is used as proof of your completion of a medical administrative assistant training course and is required to take the national certification exam for individuals possessing no experience in the field.
To get certified, a medical administrative assistant must have their competency put to the test by a third-party authorizing agency, like NPS. Once certified, a medical administrative assistant must update their certification each two years by completing Continuing Education. Continuing education can take many forms, such as on-the-job workshops, online courses, webinars, or specialized training modules. These programs often focus on the latest best practices, safety protocols, and technological advancements in medical assisting. Many professional organizations and certification agencies provide regularly updated continuing education resources to help medical administrative assistants maintain and develop their skills.
There are many certification agencies that medical administrative assistants can choose to become certified with, but selecting the most recognized one can make a big difference in your career.
Pursuing medical assisting certification not only shows your competency and commitment to professional excellence, but also supports ongoing professional development. By regularly participating in continuing education and professional growth opportunities, medical administrative assistants can enhance their capabilities, expand their professional network, and prepare themselves for advancement within the healthcare field.
Many healthcare employers require certified candidates, making certification an essential step toward becoming a standout applicant in the field.
The cost to become NPS Certified is $200.00 and includes a full study guide, repeated practice exams, three final certification exam attempts, a professional resume revision, and job placement assistance. The entire process can be completed 100% online through the NPS learning management system, and is mobile friendly, allowing you to prepare at your own pace and from the comfort of home. Be sure to check whether your certifying agency provides complimentary materials or if there are additional costs for premium materials.
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Once you have registered for the credentialing exam, make use of a variety of prep tools to maximize your readiness. Many credentialing agencies offer resources such as detailed study guides, digital flashcards, practice questions, and interactive review platforms. When evaluating prep tools, look for materials that reflect the exam’s content outline and focus on both theoretical knowledge and practical skills.
Consider developing a study schedule that incorporates consistent study sessions, targeted practice in trouble spots, and regular use of simulated practice exams to mirror the real test environment. This approach will help boost your confidence and ensure you’re fully prepared for exam day.
In addition, practice exams are highly beneficial for mirroring the real test environment and identifying areas where you need further review. Some agencies, like NPS, offer endless practice exams, while others up sell practice attempts.
After you have passed the final exam, your credentials are hurriedly inputted in the national registry and a digital copy of your credentials is provided in your account. Your digital copy, and your NPS transcripts, should be downloaded and printed for use as proof of certification.
Now that you’re a Certified Medical Administrative Assistant (CMAA), you’re ready to start your medical career in Daytona Beach, Florida. Medical assisting is an excellent gateway into the medical workforce, commonly pursued by aspiring nurses, nurse aides, medical administrative assistants, and medical laboratory technicians. Certified medical administrative assistants are in high demand across the healthcare industry due to increased access to healthcare, an aging population, and increased diagnostic testing. This rising demand contributes to a steady job market, making medical assisting a stable and worthwhile career choice.
Medical Administrative Assistants typically work a standard 40-hour week and earn an average annual salary of approximately $43,380, though wages can fluctuate depending on region and experience. With increasing prospects and a relatively short training period, medical assisting is a efficient way to begin a rewarding healthcare career.
NPS works with multiple staffing agencies to help our members find a career in the medical administrative assisting field.
Certified Medical Administrative Assistant will have to renew their CMAA Certification after two years. A medical administrative assistant should start the process at least 30 days prior to the week their certification expires. This will allow the medical administrative assistant enough time to review their continuing education hours and attempt their renewal assessment. You will not have to go back to a medical administrative assisting course or attend a class to renew your certification.
The renewal process can be completed from start to finish online in the NPS learning management system. The cost to renew your credentials for the next two year is $200.00. Renewing ensures your employer that you are dedicated to updating your knowledge in the medical assisting field.
If your certification becomes inactive, many certifying agencies offer ways to restore your certification. The process typically involves completing any outstanding continuing education requirements, submitting a renewal application, and paying a reinstatement fee. It’s important to consult your certifying body for specific guidelines and deadlines to restore your active status.
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A Certified Medical Administrative Assistant Instructor (CMAAI) is a highly proficient medical administrative assistant with greater than 5 years of experience in the field. Medical Administrative Assistant Instructors can teach for or own their own school. They’re responsible for ensuring that students in their class are retaining the instruction provided by their curriculum. Every class in Daytona Beach, Florida should tell their students with the instructors background and credentials.
If a medical administrative assistant meets the requirements and wishes to become a Certified Medical Administrative Assistant Instructor (CMAAI) they can undergo the entire process online. If you would prefer to speak with someone regarding the process, contact us today.
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National Performance Specialists is also partnered with the American Red Cross to provide job placement assistance to NPS Members and to assist the American Red Cross in recruiting quality candidates across the United States.
All NPS certification programs are proudly listed within the Certification Finder by CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labor, Employment and Training Administration and is a proud partner of the AmericanJobCenter network.